Manage your badge in Profile, Sign-in & security. Administrators with Manage users can edit a badge in User edit. Use your existing Portal PIN (two letters and three digits), not a separate pack PIN. Station settings no longer contain personal credentials. The station has its own inactivity timeout in seconds, and the general portal inactivity timer does not run on this screen. A locked station stays hidden on reload. Unlock with your badge, your Portal PIN or the camera. The camera starts when you select it, and packing progress is kept. The printer button opens shipment details and recent prints.

The portal lock and the pack station lock remember the last PIN or Badge tab you chose on this browser. Only the method is saved, never your PIN or badge code. Badge opens the camera directly in the card. Both lock screens submit your complete Portal PIN automatically, without an unlock button. While the PIN is checked, a wide animated line appears below the keypad. If the PIN is refused, the field clears and regains focus so you can type it again straight away. If a badge belongs to another account, the station stays locked and shows an error, and the camera stays on so you can scan a different badge. The same badge is checked only once until you scan another badge or choose Try again. Try again restarts the camera, and you can also switch to PIN.

Use the padlock in the top bar or Ctrl+Shift+L (Cmd+Shift+L on Mac) to lock PortalX manually. An exemption from automatic inactivity locking does not disable manual locking.

All pack station tabs show feedback in the centre of the screen on a neutral background, with clear text and a coloured status icon and edge. This includes waiting for the server and returning an order to the queue. You can keep scanning. Messages close automatically, and hovering over or focusing a control pauses the countdown. Use the close button to dismiss a message.

The Queue opens on Active. Choose History to see completed packing sessions with the completion time and the packer's name. Search by order number, shop order or reference, and filter by merchant channel. Reprint the packing slip or all stored parcel labels with the row buttons. Printing needs the transaction-view permission and available documents. Labels reuse the shipment data and never buy a new label. Packing slips are archived in the shipment when they are generated, and an older slip without an archive is generated once from the current order. Reprinting a merchant order also needs a completed packing session in your history and a currently active fulfilment grant for its merchant channel.

Only users with both packing-station access and Manage printing (printing.manage) can manage stations or change the automatic-lock timeout. The timeout is saved for the station and applies to connected operators, who can still lock manually. Overrides, reopening, assignments, locations, automation and insights use their own role permissions. Unlocking with a PIN or badge activates that person's own permissions, and the shared PortalX login never lends its manager permissions to a packer. Overrides, address correction and reprints each need their own permission. Switching people refreshes permissions before packing resumes. An expired or revoked station identity must unlock again.