Sign In to PortalX With a Passkey
A passkey lets you sign in to PortalX without a password and without a code. You confirm with your fingerprint, face, device PIN or a security key. Passkeys cannot be phished: they only work on the real QrX portal.
What You Need
A recent version of Chrome, Edge, Safari or Firefox.
A device that supports passkeys (for example a laptop with fingerprint or face unlock, a phone, or a USB security key). Passkeys saved in iCloud Keychain, Google Password Manager or a password manager can sync to your other devices.
Add a Passkey
Open My Profile > Sign-in & security.
On the Passkeys card click Add passkey.
Confirm it is you with an email code or a code from your authenticator app.
Optionally give the passkey a name (for example Work laptop) and click Create passkey.
Follow the steps in your browser: confirm with your fingerprint, face or device PIN.
The passkey appears in the list with its name, device type, the date it was created and when it was last used. You can have up to 10 passkeys. QrX emails you when a passkey is added or deleted.
Sign In With a Passkey
On the sign-in page click Sign in with a passkey and confirm on your device. You are signed in directly, without password or code.
In supported browsers your passkey is also offered when you click into the email field. Choose it to sign in.
You can always sign in with your password instead.
Rename or Delete a Passkey
In the Passkeys list use the pencil icon to rename a passkey or the trash icon to delete it. Deleting asks you to confirm it is you first. Delete a passkey right away if you lose the device or no longer use it.
Common Problems
"This browser does not support passkeys": update your browser or use Chrome, Edge, Safari or Firefox.
"Passkey sign-in was cancelled" or "The passkey was not created": the browser step was cancelled or timed out. Try again.
"This device already has a passkey for your account": you do not need a second one on this device.
"You reached the maximum of 10 passkeys": delete one you no longer use first.
No Sign in with a passkey button: passkeys are not available in your browser, or the option is not available yet.