QrX Products Overview: Payment on Delivery, Shipping, Returns, Message Centre and Warehouse
QrX brings the order, payment, verification and delivery journey into one platform. This article gives a short overview of the QrX products and the building blocks behind them. All plans and prices are on qrx.eu/pricing.
Payment on Delivery
Give shoppers the confidence to pay when their order arrives. The customer scans the parcel's QR code, sees the amount and pays with cards, wallets or local payment methods through the merchant's connected payment provider. The payment confirmation is linked to the delivery, so the parcel can be handed over.
No cash to collect and no payment terminal at the door.
No app needed: the QR code opens the payment page in the phone browser. The optional QrX app adds faster scanning without the extra PIN step on a verified device, live updates and receipt history.
Works at the door, and at parcel lockers through supported locker integrations.
The PSP processes and settles the payment; QrX never holds customer funds.
Shipping Platform
From the first order to the final doorstep: connect your stores and carriers, automate your labels, and keep delivery and payment in sync.
Bring orders in from connected stores or the API, and manage fulfilment from one view.
Shipping rules select the carrier service by destination, weight and order conditions.
Use your own carrier contracts and keep your negotiated rates, or ask QrX about QrX contract rates.
Branded tracking keeps customers informed after dispatch.
Free plan to start, no credit card required. All plans and prices are on qrx.eu/pricing.
Returns Platform
Keep the return journey connected, from the first request to the right resolution.
A branded, localized customer journey: choose the item, give a reason, add evidence and follow clear instructions.
Your policies guide the decision: return windows, item eligibility, reasons, evidence and exceptions.
One return workspace for your team with the order, delivery and payment context.
Resolutions such as refund, exchange, replacement or store credit, depending on your enabled workflow, payment setup and integrations.
More: qrx.eu/products/returns. Returns has its own plans (a Free plan to start); you choose or upgrade it in PortalX under Settings > Billing > Plans. Confirm the setup for your business in a Returns demo.
Message Centre
One inbox for customer, partner and team conversations, built into your orders. Users who can reply count as agents; users who can only read are free. The Free plan includes one agent, and the Team plan includes three agents with extra agents per month.
Warehouse (WMS)
Stock, bins, picking and packing in your own warehouse: bin locations, stock counts, inbound receiving, kits, lots and expiry dates, serial numbers, multiple warehouses, a pack station, purchasing, Shopify stock sync and the QrX warehouse app. Every Warehouse plan includes every feature; plans differ by the number of orders shipped from stock per month, starting with a Free plan.
More: qrx.eu/products/wms.
The Building Blocks Behind the Products
Order orchestration: orders and shipments from your webshop, warehouse system or API.
Payment orchestration: payment requests and confirmations from your PSP connected to the delivery flow.
Verification and PIN delivery: payment state, verification and readiness for handover.
Branded tracking: tracking pages and milestone notifications under your brand.
Reporting and reconciliation: payment, delivery and settlement information together, with a traceable event history.
Where to Start
Create a free account at portal.qr-x.app, or book a demo at qrx.eu/book-demo to map the right payment and delivery flow for your business.
After sign-up, the Get Started guide in PortalX asks what describes your business and shows a setup path for it: Shopify merchant, own webshop or system, labels and payment at the door, shipping labels only, fulfilment company (API or QrX WMS), own warehouse on the QrX WMS, or software platform partner. See "Choose Your QrX Setup Path" and the Get Started article for your path.