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What is QrX?

QrX is a European payment platform for Payment On Delivery. We help merchants collect secure digital payments at the moment an order is delivered, without cash handling and without a payment terminal at the door.

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Written by Hayko

What is QrX?

QrX connects payments and parcel delivery across Europe. Our short version is: Payments. Carriers. Lockers. One connection. QrX is a shared integration layer between online stores, payment providers, carriers and parcel locker networks, so merchants do not have to build and maintain every one of those connections themselves.

The first application of that layer is Payment on Delivery: the customer pays digitally on their own phone when the parcel arrives, and the parcel is handed over once the payment is confirmed. No cash at the door, no payment terminal, and no app required.

QrX is operated by QrX B.V. in Harderwijk, The Netherlands, and is the official UPS Payment on Delivery partner in Europe.

How QrX Works in One Sentence

Your payment provider (PSP) processes the payment, your carrier delivers the parcel, and QrX coordinates the payment request, the payment confirmation and the delivery state so they work as one flow. QrX never holds customer funds. Settlement stays with your PSP under your own agreement.

What QrX Provides

  • Order orchestration: bring orders and shipments into QrX from your webshop, warehouse system or the QrX API.

  • Payment orchestration: connect payment requests and confirmations from your PSP (Stripe, Mollie or MultiSafePay) to the delivery flow.

  • Payment on Delivery: a QR code on the parcel opens a secure payment page on the customer's phone at the door.

  • Verification and PIN delivery: coordinate payment state, verification and readiness for parcel handover.

  • Shipping Platform: connect stores and carriers, apply shipping rules and print labels, including UPS labels.

  • Branded tracking: tracking pages and milestone notifications under the merchant's own brand.

  • Returns Platform: a branded, QR-first returns experience for merchants that enable it.

  • Reporting and reconciliation: payment, delivery and settlement information together, with a traceable event history in PortalX, the merchant portal.

  • Integrations and API: a Shopify app, a public REST API with signed webhooks, and QrX Connect for platforms.

  • The QrX app (optional): for consumers who want faster scanning, live order updates and receipt history. Paying at the door never requires the app.

What QrX Is Not

  • QrX is not a payment provider, bank or e-money institution. Licensed PSPs process and settle the payments.

  • QrX is not the carrier. The delivery partner handles the parcel and the physical handover.

  • QrX is not the seller. The merchant remains responsible for the goods, delivery promise, cancellations, returns, warranty and customer-service decisions about the purchase.

  • QrX does not offer consumer credit or financing.

Who Uses QrX?

  • Merchants offer Payment on Delivery and ship through one connection, and enter new markets on the same foundation.

  • Carriers and delivery networks offer digital payment at delivery without building the payment layer or collecting cash.

  • Parcel locker networks can link payment confirmation to parcel release through supported locker integrations.

  • Payment providers extend their payment processing into the delivery moment.

  • Consumers pay when the parcel is there, on their own phone, without cash.

Availability

The core platform is built and the European network grows connection by connection. Which combination of payment provider, carrier, locker network and destination country is available for your business is confirmed with QrX before you start. See qrx.eu/integrations or book a demo at qrx.eu/book-demo.

Our Mission

Keep the trust of paying when an order arrives, and remove the complexity behind it. Our ambition is a connected European payment and delivery ecosystem, with Payment on Delivery as the first application.

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