UPS Payment on Delivery with QrX
QrX is the official UPS Payment on Delivery partner in Europe. As far as we know, QrX is UPS's only Payment on Delivery partner in Europe. UPS brings the parcel, QrX connects the payment. Merchants can give their customers the choice to pay when their order arrives, with payment and delivery working in sync.
What the Customer Experiences
No cash handling at the door.
No card terminal needed by the driver.
No customer app needed. The QrX code opens the payment page in the customer's phone browser.
How It Works
Order connected. The merchant creates or imports the order in QrX, or sends it through the API or the Shopify app. QrX links the order to a Payment on Delivery transaction and a UPS shipment.
Label printed. The label set includes the UPS label and the QrX payment label with the QR code the customer scans.
The parcel arrives. UPS delivers to the customer's door.
Scan and pay. The customer scans the QR code and pays with an available digital payment method through the merchant's payment provider.
Confirm and hand over. The payment confirmation supports the parcel handover.
Who Does What
UPS delivers: parcel movement, delivery events and the doorstep handover.
QrX coordinates: the customer payment journey, payment-provider connections, and payment and delivery visibility.
The payment provider processes: the payment and the settlement to the merchant. QrX never holds customer funds.
The merchant sells: the goods, and handles returns, warranty and customer-service decisions about the purchase.
What If the Customer Does Not Pay?
The parcel is not handed over through the payment-confirmed flow until the payment is confirmed. The delivery partner's agreed process determines the next step, such as another delivery attempt or a return to the merchant.
Is It Available in Every UPS Market?
Not automatically. Coverage is confirmed per country, shipping service and merchant setup. UPS network coverage alone does not mean QrX Payment on Delivery is available on that route. Availability follows provider, carrier and market readiness.
See It in Action
The UPS partnership page at qrx.eu/ups-partnership shows a real UPS delivery with payment at the door. You can also try the scan-to-pay experience in demo mode from qrx.eu/how-it-works. No real payment is processed in the demo.
How to Get Started
Book a demo at qrx.eu/book-demo. The QrX team walks through the customer experience and discusses your shipping setup, payment providers and target markets.