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Get Started as a Fulfilment Company on the QrX WMS

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Written by Hayko

Get Started as a Fulfilment Company on the QrX WMS

This guide is for fulfilment companies (3PLs) that want to run their warehouse operations in QrX and offer their client webshops digital Payment on Delivery at the same time: orders from all clients arrive in one place, are picked and packed by scanning, get the right carrier label and QrX payment label, and the shopper pays at the door through the client's own payment provider.

In PortalX this is the setup path I am a fulfilment company and want to use the QrX WMS in the Get Started guide (Settings > Business > Get started). The guide shows an Ask QrX step until the QrX WMS is turned on for your account.

How Clients Are Set Up

  • Your company has one QrX account with one merchant channel per client webshop. Each channel has the client's own payment provider, branding, Track and Trace and API key or Shopify connection.

  • Your warehouse stock lives in one QrX warehouse. Give each client's products a recognisable SKU (for example a client prefix) so pickers and reports keep clients apart.

  • Separate stock ownership and billing per client inside one warehouse is planned for a later release. Until then, contact QrX if you need per-client stock reports.

1. Company and Clients

  1. Complete your company details and warehouse sender address.

  2. Create a merchant channel per client and connect the client's payment provider (Stripe, Mollie or MultiSafePay) in its Payments tab.

  3. Connect each client's orders: the QrX Shopify app per client store, the Public API per channel, or spreadsheet import.

  4. Brand tracking and messages per client channel.

2. Carriers and Printing

  1. Connect your carrier accounts in Settings > Operations > Shipping Providers, for all channels or per client.

  2. Connect PrintNode in Settings > Preferences > Printing.

  3. Create shipping rules per client or per country.

3. Pack Station and Picking

  1. Activate the pack station (Chat with QrX in the step if it shows Activate).

  2. Set up one pack station per packing table in Warehouse, each with its own label and packing printer.

  3. Connect barcode scanners (keyboard-type USB or Bluetooth scanners).

  4. Create pick lists for batches of orders across clients, pick them, and scan every item at the pack station. The label prints only when the parcel is verified.

4. Stock

  1. Start the WMS plan and turn on stock in Settings > Stock. Use Full WMS for locations, put-away, transfers and cycle counts.

  2. Add your locations and print bin labels; import stock per SKU.

  3. Receive client deliveries into receiving and put them away by scanning.

  4. Orders reserve stock when they arrive; shortages show as backorders and fill automatically when stock comes in.

  5. Give pickers the QrX app with the Picking profile for paperless picking.

5. Go Live Per Client

Test each client end to end in test mode (order in, pick, pack, label, test payment at the door), then ask QrX to activate live mode and move clients over one at a time.

When to Contact Our Support Team

Contact QrX to start with the QrX WMS, to agree partner terms for your clients, or when a client's payment provider onboarding is stuck.

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