Stock: how this screen works
Merchant access
Each client has its own stock pool. Identical SKUs or barcodes in another client do not grant access to that stock. Catalogue, stock history and stock documents follow the client boundary.
This merchant stays in your fulfilment account. Manage its client, channels and enabled access in Clients. Additional roles cannot expand its data access.
The Stock screen shows every stock item you keep in your warehouse, with what is on hand, reserved and available to sell. From here you receive, adjust, move and count stock, print barcode labels and open an item to change its details. Some columns and buttons only appear when your stock setup uses them, for example bin locations, several warehouses or lots.
What you see on this screen
New item (top right): create a stock item (only when your role may manage stock settings).
The icons next to it: Write-offs (the report of scrapped stock), Partner switches (only for fulfilment partner work), Partner activity (only for fulfilment partners) and Import stock (load stock from a file, only when your role may manage stock settings).
More icons in the same row: Stock analysis (the chart) opens the report of what sells, what sits and how long your stock lasts, Lots (the stacked layers, only with Full WMS and the Lots module) opens the list of all your lots, and Low stock alerts (the bell) opens the list of low stock alerts.
Search by SKU, EAN, barcode or name: start typing or scan a barcode. The field is ready for your scanner as soon as the page opens.
Warehouse (only with several warehouses): show the stock of one warehouse or of all warehouses.
Any storage, Any dangerous goods and Any ABC (ABC only with Full WMS): show only items with the chosen storage conditions (for example Chilled or Frozen), dangerous-goods classes or ABC classes. You can choose several values in each list. In the dangerous-goods list, No dangerous goods finds the items without a class, and Search a class finds a class fast. Clear empties a list.
Refresh (round arrows): reloads the list. The list also updates by itself when stock changes.
Filter tabs
All items: every stock item.
In stock, none available: items that are on hand, but all of it is reserved or blocked, so nothing is free to sell.
On backorder: items with orders waiting for stock.
Negative stock: items below zero. Check and correct them.
Out of stock: items with nothing on hand.
Inactive: items you switched off.
Expiring soon (only when you track lots): items with a lot that expires soon. Choose the period in the Expiring within list (7 to 90 days). A pill shows how many units expire.
Low stock alert: items that are at or below their low stock alert level right now. The bell notification and the Warehouse dashboard open the stock list on this tab. When no item is low you see "No item is at or below its low stock alert level right now."
An item that is at or below its alert level shows a Low stock pill next to its name, on every tab.
The columns
SKU and Name: click the name to open the linked product. Below the name you see how many shop products are linked. A Kit or Assembled pill next to the name marks a kit or an assembled item (only with the Kits and bundles module).
ABC: how fast the item sells: A fast, B medium, C slow movers. A small * next to the letter means the class was Set by hand on the item.
Owner: the merchant the stock belongs to (only for fulfilment partners).
EAN: the EAN or internal barcode. "+2" means the item has 2 extra barcodes; hover to see them.
Storage: the storage conditions of the item, for example Chilled or Dry, as pills.
Dangerous goods and UN number: the dangerous-goods class and UN number of the item. A dash means none.
On hand: what is physically in the warehouse.
Available: what you can still sell now. In red when it is below zero. For a kit this is the number of kits its components can make now. A kit shows a dash under On hand, Reserved and Locations, because it holds no stock itself.
Reserved: units held for open orders, including units already picked.
Backorder: units ordered by shoppers that are not in stock.
Incoming: units on the way, for example a delivery or a return.
On order (only with purchasing): units on purchase orders you sent that have not arrived yet, with the earliest expected date below the number. They are not part of Incoming. The Stock tab of a product shows the same figure.
Next expiry (only with lots) and Locations (only with bin locations: in how many locations the item lies).
Status: In stock, Out of stock, Backorder, Negative, Under review or Inactive.
Click a row to open the stock item. The list loads more items automatically as you scroll.
Change stock from the list
Each row has quick actions (which ones you see depends on your role):
Receive: add units, for example a delivery from a supplier. Scan or type a barcode to count (a box barcode adds all pieces of the box), or type the Quantity. Leave Location (optional) empty to book into the receiving area, or switch the picker to Containers to receive into a container. Add a Note (optional), for example the delivery note number. For an item tracked by serial number the window also asks for the Serial numbers: scan one serial number for every unit before you can book.
Adjust: correct the stock up (Add units) or down (Remove units) with a Reason code, for example after a count. The list only shows the reasons that fit the direction: adding stock offers for example Correction and Found, removing stock offers for example Damaged and Lost. The reason is saved in the history.
Count this item: type what is really there per location. Small differences are booked at once; larger ones wait for approval.
Move stock (only with bin locations): move units from one location to another in the same warehouse. Both can be a container: switch the picker from Bins to Containers to load units into a container or take them out.
Print labels: print barcode labels for the item.
Open item: open the stock item.
Every window only books when you click its confirm button. Cancel closes it without changes. A kit has no Receive, Adjust, Count or Move action: book the stock on its components.
Reasons with rules. The reasons in Adjust, Scrap stock (Write-off reason) and Block stock (Reason (optional)) come from your own lists in Settings, Reason codes. A reason can ask for a note, photos or both. The line under the reason tells you what it needs, for example "This reason needs a note and at least 2 photo(s).", the note field then shows Note instead of Note (optional) and a Photos field appears. The confirm button stays grey until you add them.
To give many items the same low stock alert, tick their checkboxes and click Set low stock alert in the bar (only when your role may manage stock settings). Fill in the alert and click Set alert. An alert these items already have is replaced. You can select at most 500 items at a time.
Print labels
Tick the checkboxes in front of items (or the box in the header for all loaded items) and click Print labels in the bar that appears, or use the label icon of one row. Choose the Label layout, the Number of labels (1 to 500, or Labels per product for a selection), the Printer and Send labels as. Print sends the labels through PrintNode; Open PDF works without a printer. The label shows the EAN, else the internal barcode, else the SKU. You can print at most 200 items at once. Your choices are remembered on this device.
The stock item page
Open an item from the list, or click New item to create one. Stock (top left) takes you back to the list. At the top you see whether everything is saved (All changes saved or Unsaved changes) and the actions: Receive, Move, Adjust, Count this item, Scrap stock (remove damaged or lost units for good, with a write-off reason and optional photos), Print labels, Delete stock item and Save. An assembled item with components also has Build and Take apart (see the Components tab below). A kit has none of the stock actions.
The figures below show On hand (with blocked units), Available (ATP) (free to sell now), Reserved (with picked units), Backorder and Incoming. With purchasing you also see On order: the units still to come on purchase orders you sent, with the earliest expected date. With more than one warehouse the table per warehouse has its own On order column. Then the tabs; Save saves the changes of every tab. A dot on a tab marks unsaved changes or a field to fix. A kit shows one figure only: Kits available, limited by the scarcest component.
General tab
Type (only with the Kits and bundles module): Simple is a normal item. A Kit is a set sold as one item: it holds no stock itself, orders reserve and pick its components, and what is available follows the scarcest component. An Assembled item is built from components into real stock with Build, and is then stored and picked like a normal item. Save the item, then add its components on the Components tab. The type can no longer change once the item has stock, open reservations, stock history or components; create a new item instead.
Details: SKU and Name, Unit (the unit the item is counted in, for example Piece, Kilogram or Litre, from your list in Settings, Units of measure), Held for (only for fulfilment partners) and Active (inactive items keep their history but cannot receive new stock).
Image: the picture pickers see and that shows in receiving. Click Upload image to give the item its own image (JPG, PNG or WebP, up to 10 MB). Without its own image, the image of the linked product shows ("Showing the image of the linked product."). Remove own image goes back to the product image. The image is saved with Save.
Barcodes tab
Scan codes: EAN and Internal barcode (for items without an EAN; the barcode button next to it lets QrX create one).
Barcodes: extra barcodes, for example from a supplier. Scanning any of them finds this item. Up to 20 per item.
Units tab
Shown with Full WMS (not for a kit). Here you say how the item is packed above one piece (or the unit of the item). There is one row per level, and each level is optional:
Inner pack (a small pack inside a case), Case (the carton your supplier ships) and Pallet (a full pallet of this item).
Per level: Name (for example "Case of 24"), how many base units it holds (the column shows for example Piece per unit), Barcode, Length (mm), Width (mm), Height (mm) and Weight (kg). Under the quantity you see how it adds up, for example "= 4 x Inner pack".
Buy in: the unit purchase orders start in. Receive in: the unit receipts start in. One of each per item.
The eraser icon Remove this unit clears a level.
Scanning a unit barcode counts all the units inside it, for example when you receive or pack. Each level must hold more than the level above it (inner pack, then case, then pallet), and a barcode can be used once per item. Older pack units without a level are kept as they are. The tab is saved with Save at the top of the page. All pack units of all items are listed in Settings, Units of measure, on the Pack units tab.
Packing and shipping tab
Packing: the weight and size of one piece, and the Packing note (shown to the packer at the pack station).
Shipping data: HS code (the customs commodity code, 6 to 12 digits), Country of origin and Customs description (what the goods are, up to 500 characters). They are saved with the item. The dangerous-goods class moved to the Storage and dangerous goods tab.
Storage and dangerous goods tab
Storage: how this item must be stored. Put-away warns when a bin, its location type or its zone does not match. Warnings never block.
Storage conditions: for example Ambient, Chilled, Frozen, Dry, Dark, Food grade, Pharma, High value or Dangerous goods. Choose as many as apply.
Lowest temperature (°C) and Highest temperature (°C): from -80 to 80 °C. Leave them empty when there is no limit.
Stackable (other goods may be stacked on top) with Max layers (1 to 100, empty is no limit), Fragile and Keep upright.
Minimum shelf life on receipt (days): a receipt line shows Short shelf life when the expiry date is sooner. It never blocks the receipt. Empty means no check.
Dangerous goods: the pack station blocks an order when a dangerous-goods rule does not allow this class on the carrier of the order.
Dangerous-goods class: None or a class from your list (the system classes Lithium battery, Limited quantity, Aerosol and Flammable, plus your own classes). You manage the classes under Dangerous goods in Settings, Stock, on the Classes tab.
UN number (UN and 4 digits, for example UN3481), Proper shipping name, Packing group and Net quantity per unit with its Unit. These details need a class: without a class, clear them.
UPS dangerous goods declaration: only used when your own UPS account has the UPS dangerous goods agreement switched on (Shipping Providers). Regulated level (LR Lightly regulated, EQ Excepted quantity, LQ Limited quantity or FR Fully regulated), ADR class (empty uses the default of the dangerous-goods class), Packaging type and Packing instruction (1 to 4 letters or digits, for example 966 for lithium-ion batteries packed with equipment). A UPS label is refused while a value UPS needs is missing, for example the UN number or the proper shipping name.
Stock rules tab
Stock rules: B-stock item (where returns graded B are booked), Preferred location type (only with bins: put-away suggests empty bins of this type first) and Allow negative stock.
ABC class (not for a kit): Computed follows the shipments of the last 90 days and is computed every night; the list shows the class it has now, for example "Computed (now B)". Choose A, set by hand, B, set by hand or C, set by hand to fix the class: put-away, counts and purchase advice then use it, and the nightly job keeps it. Add Why (optional), for example "seasonal top seller".
You need the right to manage stock settings to change the fields on these tabs. Without it the page is read-only.
Below the Stock rules card you find the Low stock alert card. It warns you when the item runs low. The card has its own button, Save alert; the Save at the top of the page does not save it. A kit has no such card.
Alert on: switch the alert on or off without losing its settings.
Alert level (pieces): the item is low when the available units are at or below this number (0 to 1,000,000). Use the order level fills in the order level of the Purchasing tab.
Counts stock in (only with more than one warehouse): one warehouse, or All warehouses together for the stock of all warehouses added up.
Also email and alert the phone of: choose up to 20 colleagues. The bell always shows the alert to colleagues with access to stock. The colleagues you choose here also get an email and an alert on their phone. A phone icon marks a colleague who has the Work app. Leave the field empty ("Nobody, bell only") when the bell is enough.
The facts at the top of the card: State (Low now, Above alert level, Switched off or No alert), Available now, Alert level and Low since.
Remove alert (the bin icon): deletes the alert after you confirm. You can set a new one at any time.
How an alert fires: you get one alert when the available units drop to the alert level or below. It is not repeated while the item stays low. As soon as the stock is above the level again the alert is cleared, and the next drop sends a new one. Changing an alert needs the right to manage stock settings; without it you can only view it.
Components tab
Shown for a Kit or an Assembled item. The list says what one kit or one unit is made of: the Component, the quantity Per kit (or Per unit), what is Available now and how many kits or units that covers (Makes kits or Makes units). Above the list you see how many kits are available now, or how many units can be built. Click Add component to add an item: simple or assembled items of the same owner, at most 50. Kits, items tracked by serial number and dropship items cannot be components. The list has its own button, Save components; the Save at the top of the page does not save it.
An assembled item with components has Build and Take apart at the top of the page (only when your role may adjust stock). Build takes the components out of stock and adds the built units in one booking; it only goes through when every component is in stock. Take apart takes built units out of stock and puts their components back. Both windows show what the booking uses or returns before you confirm.
Good to know about kits: a kit without components cannot be reserved; its order lines wait in Needs mapping. A kit order line cannot be split into a part that ships now and a part that ships later. Kit availability is not sent to Shopify yet.
With more than one warehouse, each component also shows how many are available in each warehouse. A component with an expiry date, a best-before date or a use-by date shows that on its row. The Type field names why it is locked: open kit orders, stock or history, its own components, or because the item is already a component of another item.
Tracking tab (Lots and expiry)
Shown when you track lots or serial numbers. The tab is called Tracking when the Serial numbers module is on, else Lots and expiry. Choose Tracking: Untracked, Lot (every receipt needs a lot code), Serial (every unit has its own serial number, scanned when the unit is received and when it is packed, so a unit can never ship twice) or Lot and serial (both). You only see the choices your WMS plan and modules include. With lots, set the Expiry type (None, Expiry date, THT (best before) or TGT (use by)), the Minimum shelf life (days) an order needs and Warn before expiry (days). The Lots table lists the lots with stock, the first to expire on top. Orders ship them in this order. The pencil Open lot at the end of a row opens the lot page (see below).
Switch on Show sold-out lots to also see lots without stock, marked Sold out. The icon at the end of a lot row opens the recall list of that lot: every order that shipped units of the lot, the newest shipment first, with the Units and the dates First shipped and Last shipped. CSV downloads the list (only when your role may export stock history). Serial tracking can only be switched off when no serial number of the item is in stock or reserved.
Serial numbers tab
Shown for an item tracked by serial number. Every serial number of the item is listed with its Status (In stock, Reserved, Shipped, Returned or Scrapped, and Blocked when it cannot be packed), Warehouse, Lot, Received (with a link to the receipt), Order, Shipped and Updated. Search by the start of a serial number or filter on status. Click a row to see the history of that serial number.
With the right to adjust stock, the icons at the end of a row let you Block a serial number (it stays in stock but cannot be packed), Unblock it, Scrap it, put it Back in stock, Release it (back in stock, its order is cleared) or Remove it (for a serial number scanned by mistake). Which icons you see depends on the status. These actions change the serial number only, never the stock quantity: book the unit itself with Receive, a return or Scrap stock.
The Order column shows the order number. Click it to open the order in Transactions. When units of the item shipped without a scanned serial number, because the label was printed outside the pack station, the bell alert Shipped without a serial number opens this tab. With several items it opens the report of the same name on the stock list. You acknowledge an item there to reset its counter.
Locations tab
Per warehouse (with several warehouses) shows on hand, available, reserved, backorder and incoming per warehouse. Locations (with bins) shows where the item lies now, with the type, warehouse, quantity and the Min and Max of a pick face. The row icons let you Put away units from the receiving area (the suggested bins can carry orange advice such as Too heavy for this bin or Other storage condition; it never blocks), Move stock, Block stock (to quarantine, not sold or picked) or Unblock stock. A location with the Container pill is a pallet, crate or roll cage: its stock is on hand but not sellable until emptied. From a container you can Put away into a bin or Move stock. Containers are managed in Settings, Stock, Warehouses, on the Containers tab of the warehouse.
Purchasing tab
Shown when your warehouse plan includes purchasing and your role may view purchasing. Here you set how the purchase advice treats this item. These settings have their own button, Save purchasing (only when your role may manage purchasing); the Save at the top of the page does not save them.
Strategy: Keep in stock (the advice follows the method and the levels) or Buy to order (you never keep stock; the advice is only what customers ordered and is not covered yet).
Safety stock: extra pieces the forecast keeps on top of the expected sales.
Order level and Order up to: the advice starts when free stock plus incoming drops below the order level, and fills the stock up to the order-up-to level. Order up to cannot be lower than the order level.
Advice method: Default (the method of the supplier, else the account setting) or method 1, 2 or 3 for this item. Buy to order always uses method 1.
Forecast weeks and Horizon in days: leave them on the default to use the account settings.
Dropship item: the supplier ships this item straight to your customer. Choose the Dropship supplier. The item is never reserved or picked, it does not appear in the purchase advice, and the shop quantity is no longer updated from stock. Its order lines appear on the Dropship tab of Purchasing.
Allow pre-orders: the shop shows what is available plus what is on order, minus the open backorders, so customers can order stock that is on its way. Not available for a dropship item.
Show the expected date to shoppers (shown while pre-orders are allowed): shoppers see in the QrX app when the units on order are expected, taken from your open purchase orders, for example "Pre-order, expected" followed by the date. Switched off, they only see that it is a pre-order.
Average cost: the average price of the units received with a price (the line price after the discount, without VAT). It is read only. Several currencies show as Mixed currencies, because QrX never converts. No priced receipt yet means there is no cost.
Products tab
Linked products lists the shop products that ship this item, with their channel and source (for example QrX product or Shopify). Orders for these products reserve this stock. To link a product, open it in the Catalog and use Link or create stock item on its Stock tab.
With the right to manage stock settings, every row has the bin icon Remove stock link. After you confirm, the product is no longer managed in warehouse stock and its stock number is yours to edit again: it goes back to the number from before the link when one was stored, otherwise it stays as it is. Open orders keep the stock they already reserved.
History tab
Every movement of the item, newest first: when, the reason (for example Received, Adjusted, Returned), the change, from and to which location, and the on hand, reserved and available figures after it, plus who did it and the note. Stock on a date below shows what was on hand at the end of a day, for audits and counts.
Quick change: scan many items in a row
Quick change is made for fast corrections with a scanner. Every scan is booked at once, so be careful: there is no undo.
Choose what to do at the top right: Add, Remove or Move (Move only with bin locations).
Set the Warehouse (with several warehouses), the Reason (for Add and Remove; the list shows your reasons for that direction) and an optional Note (optional). When the reason needs a note, the field shows Note and a scan is not booked without it. When the reason needs photos, a Photos field appears: every line you book with this reason carries these photos.
With bins: Add to bin (empty adds to the item's pick face), From bin (empty takes the bin with the most units) and for Move the To location. Each picker has Bins and Containers, so you can also add to, remove from or move into a container.
Scan in Quantity x code. A scanner adds 1 per scan. To book more at once, type the quantity first, for example 3x 8712345678901 or 3*SKU, then Enter. The camera button lets you scan with your camera.
The table below lists everything booked in this session with the time, action, quantity, item, location and status (Booking, Booked or the error in red). Lot-tracked items cannot be booked here; use the stock item page for them.
Lots
Shown with Full WMS and the Lots module. Click the Lots icon (stacked layers) at the top of the stock list. The list shows every lot of every item: dates, supplier lot, stock and holds. Lots are made when lot-tracked items are received; you cannot create one here.
Search lot or supplier lot: type a lot code or the lot number of the supplier.
Every item: show the lots of one item (search by SKU, name or EAN). Every status: Active, On hold, Released or Expired, one or more. Expiry date: a date range. With fulfilment partner work you can also filter on the owner.
Only lots with stock (on by default): switch it off to see sold-out lots too.
The columns: Lot, Item, Owner (fulfilment partners only), Supplier lot, Expiry (with the days left, or Expired), Manufactured, Status, On hand, Held (units in quarantine because of a hold) and Picked.
Click a row, or the pencil Open lot, to open the lot page. The list loads more lots as you scroll.
Import CSV (only when your role may adjust stock): update the details of existing lots from a file, keyed on SKU and lot. The header row is sku,lot_code,supplier,supplier_lot_code,manufacture_date,expiry_date,note,expiry_reason. Dates are yyyy-MM-dd and supplier is the supplier name. A changed expiry date needs expiry_reason (a reason from your Expiry date change list). Click Check file, read the Action and Result of every row, then Import. Nothing is saved before that, and new lots are never made by an import.
The lot page
The lot page shows one lot. Lots (top left) takes you back to the list. The header shows the lot code, its status and the item, whether everything is saved, and the actions: Put on hold or Release, the icon Orders that shipped this lot (the recall list with every order that shipped units of this lot) and Save. Changing a lot, holding and releasing need the right to adjust stock; without it the page is read-only.
Lot details: the Item, Supplier (search a supplier, or No supplier), Supplier lot (the lot number on the supplier label), Manufacture date, Expiry date (only for items that track an expiry date) and a Note. The lot code itself is fixed. The facts on the right show Expiry, On hand, Sellable, Reserved, not picked, Held and Created.
When you change the expiry date, two fields appear: Why the expiry date changes (a reason from your Expiry date change list, required) and a note. The note is required when the reason asks for one (Note for the history). Both are kept in the history of the lot, with your name.
Stock of this lot: where the units are, per Warehouse and Location, with the Kind and Qty, quarantine included.
History: every change to the lot, newest first, with When, Who, What (Details changed, Expiry date changed, Placed on hold, Released or Changed by import), Change and Reason.
Put a lot on hold and release it
Use Put on hold for a recall, a quality check or a supplier problem. Nothing of the lot is sold, reserved or shipped until you release it. Before you confirm, the window Put this lot on hold? works out what the hold does:
To quarantine: the free units of the lot go to quarantine now.
Reserved: units reserved for orders move to another lot of the same item.
Backorder: reserved units that find no other lot go back to backorder.
Picked or packed: these units are not pulled back. The pack station and the order show the warning "A lot on this order is on hold".
Choose a Reason from your Lot hold list, add a note (for example "supplier recall 2026-114") and photos when the reason asks for them, then click Put on hold. The lot shows the card This lot is on hold with the reason, note, On hold since, By and the Held units. Below it, Units already on orders lists the picked or packed units per Order and Order line.
Release opens Release this lot?: an optional reason, a note and photos. The held units go back to the bins they came from and can be sold and shipped again. An expired lot keeps its units blocked: a release never unblocks expired stock. Units whose bin is no longer active also stay in quarantine.
The low stock alerts list
Click the bell icon Low stock alerts at the top of the stock list, or the card with the same name in Settings, Stock. The list shows every low stock alert, the newest first. The back arrow takes you back to the stock list.
All alerts and Low now: show every alert, or only the items that are at or below their alert level right now.
The warehouse filter (only with several warehouses): all warehouses or one warehouse.
Refresh (round arrows): reloads the list. The list also updates by itself when stock changes.
The columns: SKU (click it to open the stock item), name, warehouse, Alert level, Available, State, Low since and Recipients (how many colleagues get the email and the phone alert).
New alert (top right): pick the item in Choose an item, fill in the alert and click Save alert. If the item already has an alert, saving replaces it.
The icons at the end of a row: Edit alert (or click the row), Copy alert to another item (opens a new alert with the same settings, you only choose the item) and Remove alert.
Adding, changing and removing alerts needs the right to manage stock settings. Without it the row shows View alert instead.
Team comments
Every stock item has its own comments, for a remark such as "new packaging from the next delivery". The button sits at the top of the stock item page.
Click the speech bubble Team comments to open the panel. Write in the field "Write a comment. Type @ to mention a colleague." and click Send. The newest comment is on top. A number on the speech bubble shows how many comments there are (99+ for 100 or more).
Type @ and choose a name to mention a colleague. The mention lands in that colleague's team inbox under Warehouse, Team. Unless the colleague switched it off, QrX also tells them by e-mail and on the phone. One comment can mention at most 20 people.
Your own comments have Edit comment and Delete comment. A changed comment shows "edited". A team lead (permission Manage team tasks) can delete any comment.
You see the button with the permission View team tasks and comments, and you can write with Write team comments.
Export to CSV or Excel
You can export the stock list, the low stock alert rules, the Serial numbers tab of a stock item, the report of items shipped without a serial number and the Lots list. Click the Export icon, choose CSV or Excel and click Start export. The export uses the filters you have on the screen and runs in the background, so you can keep working.
The Show your exports icon opens Exports: all your exports, newest first, with more loading as you scroll and a refresh button. When an export is Ready, download the file. A file is kept for 24 hours. An Excel file holds at most 1,000,000 cells: export a larger list as CSV. You can run up to 3 exports at the same time.
You see these icons only when your role may open this list and may also export stock history.
Items without a pallet or dimensions
The filters No pallet unit and No dimensions list items that storage billing could not measure. Open them from the 3PL storage notice, or choose the filter here. Add a pallet unit, or set length, width and height from 1 to 100,000 mm, then save. Days already snapshotted stay as they were.
Tips and common questions
"Not enough stock at this location for this quantity": choose another location or a smaller quantity.
"These units are allocated to open pick lists": finish or cancel those pick lists first, or use a smaller quantity.
"A stock item with this SKU already exists" or "Another stock item already uses this EAN": SKU and barcodes are unique per account.
"This stock item is inactive. Activate it first.": switch on Active on the General tab and save.
"This item is tracked by lot. Enter the lot code.": lot-tracked items need a lot code (and an expiry date when the item has one) when you receive or add stock.
"Someone else changed this in the meantime": QrX loads the latest version. Make your change again.
Delete stock item only works for an item without stock, open reservations and product links. Its history is kept.
"No stock item has this barcode" (Quick change): add the barcode to the item on the Barcodes tab, or scan the SKU.
"This item has no pick face in this warehouse. Choose the bin to add to.": pick a bin in Add to bin.
"This item is tracked by serial number. Scan one serial number for every unit.": items tracked by serial number need one serial number per unit when you receive them.
"A kit holds no stock itself. Book the stock on its components.": receive, adjust or count the components of the kit, not the kit.
"This reason needs a note." or "This reason needs a photo.": the reason you chose asks for a note or photos. Add them, or choose another reason.
"This reason is no longer in use. Choose another reason.": someone archived or hid the reason in Settings, Reason codes. Pick another one.
"This reason does not apply to this direction of change.": the reason is only for adding or only for removing stock. Choose a reason for the direction you chose.
"Pack units must grow from inner pack to case to pallet." or "This item already has a pack unit on this level.": fix the quantities on the Units tab so each level holds more than the one above it.
"This lot is on hold. Book it into quarantine or receiving.": units of a held lot cannot go into a normal bin. Release the lot on its lot page first.
"1 to 4 letters or digits, for example 966.": fix the Packing instruction of the UPS dangerous goods declaration.
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