Receive, Returns to sender, Returns and Quarantine (top right): switch between the four kinds of inbound work. The line under the title tells you what the open tab is for.

Refresh (the round arrow): reloads the list. Lists also update by themselves when stock changes.

New receipt (on the Receive tab): create a receipt for a delivery, or announce one that is on its way.

A warehouse picker appears on Returns to sender and Quarantine when you have more than one warehouse.

Scan RC or carton label: scan the label on a carton (or type the code and press Enter) to open its receipt straight away.

Search by RC number, reference or supplier: start typing and the list updates.

State filter: Expected and open (the default), Expected, Open, Done, Cancelled or All states.

Import a receipt from CSV (the file icon): create a receipt from a file, see below.

Columns: Number, Reference, Supplier (a link to the supplier when the receipt is linked to one and your role may view purchasing), Owner (the merchant who owns the goods, when you receive for other merchants), Warehouse, Expected (date), Carrier / tracking, Cartons, Lines, Received / expected (shown in orange when more came in than expected), State, Created by and Last activity.

Click a row, or the pencil at the end of it, to open the receipt.

Expected: the delivery is announced but not here yet.

Open: you are receiving it.

Done: closed. The stock is booked.

Cancelled: closed without booking anything.

View the result (chart icon): shown when the receipt is done.

Carton labels (box icon): for announced deliveries. Choose the label size (Dymo 11352 or 100 x 50 mm) and click Open labels to get one label per carton to stick on the boxes.

Receipt details (pencil): change the reference, supplier, dates, note, carrier, tracking code or cartons. The supplier field works as in New receipt; clear it to remove the supplier.

Cancel receipt: only while nothing has been booked on it yet. This cannot be undone.

Scan field: scan the EAN, barcode, box barcode, SKU or the supplier barcode on the packaging of the supplier (or type it and press Enter). A supplier barcode is looked up at the supplier of the receipt first; on a receipt without a supplier it finds the item only when exactly one item of your suppliers has that barcode. An item already on the receipt gets +1 (a box barcode counts a full box). Another item is added as a new line. The camera icon lets you scan with your phone or tablet camera.

Add an item: search by SKU, name or EAN and pick the item.

Damage reason (the list next to the scan field): the reason for every damaged unit you book on this screen. It starts on the first reason of your Damaged at receipt list. You manage that list in Settings, Reason codes.

If the item comes in pack units or needs a lot, the window Add a line asks for the Unit, Lot code and Expiry date first. The unit starts on the pack unit marked Receive in on the Units tab of the stock item. A line with a pack unit shows its level, Inner pack, Case or Pallet, next to the unit name and its number of units.

Item: photo, name, SKU, lot and the ABC class. "Lot needed" means the item tracks lots and this line has none: add the item again with its lot code. Short shelf life means the expiry date is sooner than the Minimum shelf life on receipt (days) of the item. It is a warning only: you can still book the line.

Expected: you can type the expected quantity here. Leave it empty for an item you did not expect.

Received: what is already booked. It turns orange with a warning when more came in than expected.

Receive now: type the quantity or use the minus and plus buttons. The check button next to it books that quantity into stock right away.

Damaged: type the damaged quantity and press the book button next to it. These units go to quarantine and are not sold. When the damage reason needs a note or photos, the window Book damaged units asks for them first. Add them and click Book damaged.

Serials 3 / 5 (only on lines of an item tracked by serial number): the button shows how many serial numbers are scanned out of the units you typed. Click it to open the list and scan one serial number for every unit. Damaged units need a serial number too (the Damaged 1 / 2 button); they go to quarantine and their serial numbers are blocked. The check button, the damaged booking and Add to stock stay off until every unit has a serial number. A serial number that already exists for the item is marked in the list: remove it or scan the right one.

Location (only with bins): where the units go. QrX suggests a bin; click it to choose another. A suggested bin can carry an orange warning: More than the bin holds, Too heavy for this bin, Does not fit the volume, Other storage condition or Not approved for dangerous goods. These warnings are advice; you can still put the units there. Empty means the receiving area of the warehouse. Switch the picker from Bins to Containers to receive straight into a container (pallet, crate or roll cage). Stock in a container is on hand, but not sellable until it is emptied or put away into a bin.

At the end of the row: Print labels for the item, and Remove line (only while nothing is booked on it).

Counters: Lines, Expected, Received, Short, Over, Unexpected lines, Damaged and Backorder units filled.

A banner tells you when received units went straight to orders that were waiting for stock.

Received against ordered: per line the unit, expected, received, damaged, the difference and the locations where the units were booked. "Unexpected" marks items that were not on the announcement. For a receipt of a purchase order, users who may view purchasing also see the Unit price of each line with its currency; the purchase order number is shown next to the state at the top.

The icons at the top: Print labels for every received line (to your label printer), and Download the put-away list as PDF or CSV.

Receive the returned units (arrow icon): enter the quantity and choose a grade. A goes back into sellable stock. B is booked onto the B-stock item of this item. Refurbish goes to quarantine. Scrap writes the units off and needs a Write-off reason and at least one photo. The reason can ask for a note or more photos; the line under the reason says what it needs.

Close as lost (only when your role may adjust stock): the units will not come back. Enter the quantity and a reason.

Release to a bin (or Release to sellable stock without bins): put the units back into stock.

Scrap stock: write the units off with a reason.

Click the speech bubble Team comments to open the panel. Write in the field "Write a comment. Type @ to mention a colleague." and click Send. The newest comment is on top. A number on the speech bubble shows how many comments there are (99+ for 100 or more).

Type @ and choose a name to mention a colleague. The mention lands in that colleague's team inbox under Warehouse, Team. Unless the colleague switched it off, QrX also tells them by e-mail and on the phone. One comment can mention at most 20 people.

Your own comments have Edit comment and Delete comment. A changed comment shows "edited". A team lead (permission Manage team tasks) can delete any comment.

You see the button with the permission View team tasks and comments, and you can write with Write team comments.

"This is not a receipt or carton code. Scan the RC label on the carton.": the scan field above the receipts list only opens receipts. Scan products inside the receipt itself.

"No stock item has this barcode.": add the barcode to the item first, or add the item with Add an item.

"A receipt has at most 200 lines. Add the rest to a new receipt.": create a second receipt for the rest of the delivery.

"Book or clear the typed damaged quantities first.": book or empty the Damaged fields before you click Add to stock.

"Scan the serial numbers first (3 of 5).": the line holds an item tracked by serial number. Open the Serials button of the line and scan the missing serial numbers.

"This item has no B-stock item.": set a B-stock item in the item editor, or choose another grade.

"Add at least one photo before you scrap these units.": Scrap always needs a photo (up to 5 images, max 10 MB each).

You do not see a tab or button: some parts depend on your warehouse plan and role, for example the Receive tab, bins and lots.

"This warehouse is being merged into another one, so nothing new can be started in it. Finish the switch to Simple stock first, or use the warehouse that stays.": you tried to create a receipt for a warehouse that is being merged into another one. Click Open stock settings in the message to finish the switch to Simple stock, or use the warehouse that stays.

"This reason needs a note." or "This reason needs a photo.": the reason you chose asks for a note or photos. Add them, or choose another reason.

"This lot is on hold. Book it into quarantine or receiving.": units of a held lot cannot go into a normal bin. Book them into quarantine or the receiving area, or release the lot on its lot page first.

"This photo was not uploaded. Take or upload the photo again.": the photo did not reach QrX, so it does not count for the reason. Take the photo or upload it again.

Need help? Click Chat at the bottom of the Help Center.