Managing Transactions in PortalX
The Transactions page in PortalX is the central place to work with your Payment On Delivery orders. It is a live list: new transactions appear and statuses update in real time, without refreshing the page.
Finding Transactions
Search: find transactions by order number, tracking number, or invoice number.
Status tabs: switch between statuses (such as pending, paid, shipped) with live counts.
Filters: filter by country, shipping method, channel, date, transaction type (including test transactions only), and work tags.
Work Tags
Work tags are color-coded labels you define yourself (for example "check address" or "priority") to organize day-to-day work. You can create tags inline while tagging, manage them under Settings → Tags, tag or untag many transactions at once with bulk actions, and filter the list by one or more tags.
Bulk Actions
Select multiple transactions with the checkboxes to act on them at once: print labels, assign a shipping method (with carrier options where applicable), apply or remove tags, or delete. Large bulk operations show live progress.
Export
Use the Import/Export menu to export transactions to a file. Several presets are available (summary, full, financial, shipping, or a custom column selection) over a date range of up to 31 days.
Transaction Details
Expanding a transaction row shows the full detail: payment status and history, customer contact and verification status, shipment and tracking information (including a live carrier tracking card for UPS shipments), documents such as labels and invoices, and the delivery PIN where applicable.
When to Contact Our Support Team
Contact QrX support directly if transactions are missing from your list, statuses do not match your payment provider, or an export fails or contains wrong data.
