Purchasing: how this screen works
Merchant access
Merchants manage their own suppliers and purchase orders and announce deliveries. Draft orders and delivery announcements also work without full warehouse operations enabled. Warehouse staff perform receiving and book stock.
Each client has its own stock pool. Identical SKUs or barcodes in another client do not grant access to that stock. Catalogue, stock history and stock documents follow the client boundary.
Purchasing is where you order new stock. You keep the companies you buy from, with their prices, you create purchase orders and send them, and you follow how much of each order has arrived. The same screen shows what your stock is worth. You open it from Warehouse, Purchasing in the menu (only when your warehouse plan includes purchasing and your role may view purchasing).
When stock is Simple and a fulfilment partner fulfils a channel, and purchasing is on your plan, a new purchase order goes to that partner warehouse. You see orders, advice and suppliers. Supplier shipped becomes an announcement the partner sees in Inbound. A manual announcement under Partner access uses that same inbound list. Your prices stay on your purchase order. Full warehouse purchasing still includes your own warehouse, dropship and stock value.
You can also use partner purchasing when your own warehouse stock is Off. You need an active fulfilment partner, purchasing in your plan, and permission to view stock and purchasing. This does not enable your own warehouse operations.
What you see on this screen
Orders, Advice, Dropship, Suppliers and Stock value: the five tabs at the top right.
Refresh (the round arrow): reloads the open tab.
New order on the Orders tab and New supplier on the Suppliers tab (only when your role may manage purchasing).
Export CSV (the sheet icon) on the Stock value tab (only when your role may export stock history).
Purchase advice settings (the settings icon) on the Advice tab (only when your role may manage purchasing).
Every list loads more rows automatically as you scroll.
Orders: your purchase orders
Search by supplier name, by the number of the order (for example PO-12), by our reference or by the supplier reference.
Filters: a state (All states, Open (sent or partly received), Draft, Sent, Partly received, Received, Closed, Cancelled), a supplier, with more than one warehouse a warehouse, and Expected: any date: pick a date range to see only orders expected in it.
Columns: Number, Our reference, Supplier, Supplier reference, Owner (only for fulfilment partners), Warehouse, State, Expected, Confirmed, Lines, Ordered and Received (in pieces), Total excl. VAT and Total incl. VAT with the currency, and Created. The total excl. VAT is the net total: the lines after discounts plus shipping, without VAT.
Confirmed shows when the supplier confirmed the order. A sent or partly received order without a confirmation shows Not confirmed.
Row actions: click a row or the pencil to open the order. Copy to a new purchase order opens a new order with the same supplier, warehouse and lines; nothing is saved until you click Save. Open the PDF shows the order document. Cancel purchase order (the trash icon) is only shown while an order can still be cancelled.
What the states mean
Draft: you are still preparing it. Nothing counts as on order yet.
Sent: the order is final. What is still to come counts as On order in the stock list.
Partly received: a part has arrived. The order moves here by itself when you receive stock on it.
Received: everything has arrived. The order closes itself.
Closed: you closed the order although not everything arrived. The rest no longer counts as on order.
Cancelled: the order was cancelled before anything arrived.
Create and send a purchase order
On a saved order, Carrier tracking stores up to 8 codes for the shipment the supplier sends. Refresh reads the PostNL status when the code is a PostNL barcode and a PostNL account is connected.
A purchase order has three tabs: Order, Terms and delivery and Documents (after the first save). A tab with unsaved changes gets a dot. Save stores all tabs at once.
Click New order.
On the Order tab, under Details, choose the Supplier and the Warehouse the goods go to. Add an Expected delivery date and a Note to the supplier if you like: this note is printed on the purchase order. The Currency comes from the supplier and cannot be changed on the order.
Under Lines, use Add an item to search by SKU, name or EAN. When the supplier lists the item, QrX fills in the supplier SKU, the unit, the minimum quantity and the price (the price only when it is valid today). Change the Unit (pieces or a pack unit of the item), the Qty, the Unit price (up to 4 decimals), the Discount % and the VAT %, and if you like the line's own Expected date and a Line note (printed under the line). The trash icon removes a line. An order has at most 200 lines. When the supplier price is not valid today, QrX asks first (see below).
Check the Terms and delivery tab. A new order takes its terms from the supplier and its delivery address from the warehouse (see below).
Click Save. The order is saved as a Draft and gets its number and Our reference. The header tells you whether you have Unsaved changes or All changes saved. Save stores everything at once: when one line is refused, nothing is saved, that line turns red with the reason, and your changes stay on screen so you can fix it and save again.
Click Send. QrX asks you to confirm. Switch on Email the PDF to the supplier if you want QrX to email the order: check the address under Send to and add a Message if you like. With the switch off the order is only marked as sent and no email goes out. When the address is missing, the window stays open and tells you so; nothing is sent or changed.
The lines
Supplier SKU: comes from the supplier item and cannot be changed on the order. Change it on the supplier. Once the order is sent, the line keeps the supplier SKU it was sent with.
Line total: quantity times the price after the discount. A new or changed line shows Calculated when you save until you save.
Confirmed qty and Confirmed date: what the supplier confirmed for this line. You fill them in once the order is sent, together with the supplier confirmation on the Terms and delivery tab.
"The supplier sells in multiples of 12. You can still order this quantity.": the quantity is not a multiple of the order multiple of the supplier item. It is only a warning; you can still save and send. The multiple counts in the unit of the supplier item: while you edit, the warning only shows when the line uses that unit.
When you add an item whose supplier price is not valid today (expired or not valid yet), QrX asks first and shows the supplier price with Price valid from and Price valid until. Click Use this price to use it for this line anyway, or Type a price to leave the price empty and type the current price yourself. The line then shows "The supplier price of this item is not valid today. Check the price." as a reminder. When you add several such items, QrX asks for each one separately, one after the other.
The totals
Under the lines QrX shows the totals in the order currency: Lines before discount and Discount (only when a line has a discount), Lines after discount, Shipping, Total excl. VAT, one row per VAT rate (for example VAT 21% over the amount it is taken from), VAT and Total incl. VAT. With Prices include VAT on, the VAT is already in the prices; off, the VAT comes on top. The totals follow your changes when you save. QrX rounds every line total and the order totals to the smallest unit of the order currency (cents for EUR, whole yen for JPY); unit prices can have up to 4 decimals. With Prices include VAT on, QrX works out the VAT of each line from its rounded line total, so it matches the line on the supplier's invoice. Amounts show the decimals of the currency, the same as on the PDF. The warning that the total is below the minimum order value of the supplier shows after you save the draft; you can still send it.
When you create a purchase order and there are no suppliers yet, or none match your search, the Supplier field shows a New supplier button. Save the new supplier and you go straight back to your purchase order with that supplier chosen; your warehouse, date, note and lines are kept. The browser Back button from the new supplier also brings your purchase order back. Prices of lines you already added are cleared, so enter them for the new supplier. The order you started is kept for 24 hours, only in this browser tab and only for the account you made it for: when you switch to another account, it is dropped. Without the Manage purchasing permission, the field tells you to ask a colleague who has it.
After sending
Open the PDF (the document icon): the order document with our reference, the supplier reference, the buyer, the terms, the delivery address with its instructions, the lines with their discount, VAT and note, and the totals with the VAT per rate. The internal note is never on it. The email to the supplier names our reference.
Email: emails the PDF again, for example when the first email did not arrive.
Supplier shipped: the supplier told you the goods are on the way. QrX creates an announced delivery with everything that is still to come. You can add the expected date, carrier, tracking code and the number of cartons. You find it under Receipts on the order and in Inbound.
Receive: the goods are here. QrX creates a receipt with everything that is still to come and opens the receive screen, where you scan and confirm each line. Nothing is booked before you confirm it there.
Close: the rest will not come. QrX shows the units ordered, received and still to come, and the rest stops counting as on order.
Cancel: only for a draft, or a sent order on which nothing arrived yet and no receipt is open.
You can still add, change or remove lines of a sent order, including the unit of a line. Once a delivery was created for a line (with Supplier shipped or Receive) or units were received on it, its unit, quantity, price, discount and VAT are fixed and it cannot be removed. The received units go into stock at the line price after the discount, without VAT. Supplier shipped and Receive need the right to receive stock, and your changes must be saved first.
Receipts at the bottom lists the deliveries created from the order, with their state. Click a number to open the receipt, or its result when it is done. Sent emails lists every time the PDF was emailed, with the address and the time; it is hidden while no email was sent.
Terms and delivery
References: Our reference is filled in automatically when you leave it empty (PO-00001, PO-00002 and so on, counted per account). You can change it; two orders that are not cancelled cannot have the same reference. The Supplier reference is the order or confirmation number of the supplier. The Buyer is the person who buys; left empty, it is you. The Internal note is only for your team and is never printed or emailed. When the supplier has Our customer number, it is shown here and printed on the purchase order.
Terms: the Incoterm with its Named place (for example Rotterdam port), the Payment terms in days, the shipping cost with the VAT on shipping, Prices include VAT and Partial deliveries allowed. A new order takes the incoterm, payment terms and shipping cost from the supplier (marked From the supplier). Partial deliveries allowed is printed on the purchase order; receiving never blocks a partial delivery. The shipping cost has at most as many decimals as the order currency allows (none for JPY, 2 for EUR, 3 for KWD). A shipping cost from the supplier is rounded to them when it is copied onto the order.
Delivery address: where the supplier delivers, with a contact person, phone, e-mail and delivery instructions. It starts as the address of the warehouse. On a new order left empty, it takes the address of the warehouse when you save; you can change it after that.
Supplier confirmation (on a sent or partly received order): switch on Confirmed by the supplier when the supplier confirmed the order, and add a confirmation note if you like. The time and your name are recorded when you save. Switch it off to clear the confirmation.
When you send the order, the terms, prices include VAT, partial deliveries and the delivery address are fixed: the tab shows "Fixed: the purchase order was sent with these terms." The references, the buyer, both notes, the expected dates and the confirmation stay editable while the order is open.
Documents of a purchase order
On the Documents tab you keep the order confirmations, invoices and delivery notes of the order: PDF, JPG, PNG, WEBP, XLSX, DOCX or CSV, at most 10 MB each and at most 20 files per order, in any state. The tab shows how many there are. The documents are private: only your team can open them, and they are never sent to the supplier. Use Download to open a file and Delete document to remove it for good.
Advice: what to order now
The Advice tab lists your items with the quantity QrX advises you to order, one row per item. QrX works it out from your free stock, what is already on its way, what customers are waiting for and, depending on the method, your stock levels and your sales.
Filters: a warehouse (with more than one warehouse), a supplier, and Only items to order. With that switch on you only see items with an advised quantity; switch it off to see every item. The list keeps loading while you scroll, also when QrX is still checking the rest of your items.
Columns: Item, Supplier, Method, Free stock (what you can still sell), Incoming (stock on the way plus what is on order), Backorders, Advised (in the unit you order in, with the number of pieces below it), Line value with its currency, and Lead time.
Supplier: when more suppliers list the item you can choose another one in the row. QrX then shows the advice for that supplier, with its own unit, minimum quantity and price.
No supplier: no supplier lists this item. You see the advice, but you cannot order it from here; add the item to a supplier first.
Estimated: the units sold are estimated from the last 90 days until the nightly sales figures have run once.
Explain this advice (the i icon): shows every figure QrX used, in the order of the calculation: the method and where it comes from, the sales window and units sold, lead time, cover days and horizon, safety stock, backorders, free stock, incoming and on order, the order level and order-up-to level, what each method needs, the minimum order quantity, the ordering unit and the advised quantity.
The three methods
1 - Backorders only: order only what customers already ordered and is not covered by stock or deliveries.
2 - Desired stock: backorders, plus filling up to the order-up-to level once free stock plus incoming drops below the order level.
3 - Forecast: the higher of desired stock and the forecast from your sales history, plus the safety stock.
QrX uses the method of the item when it has one, else the method of the supplier, else the default from the settings. An item with the strategy Buy to order always uses method 1. The advice is always rounded up to whole ordering units, never below the minimum order quantity of the supplier, and up to the order multiple of the supplier item.
Create purchase orders from the advice
Tick the items you want to order (or the box in the header for all loaded items). Next to the button you see how many items you selected and their value per currency.
Click Create purchase orders.
Choose the warehouse under Deliver to warehouse. Per supplier you see the number of items, the units and the value. Change the Order quantity of a line if you like; it is in the ordering unit and cannot be lower than the minimum of the supplier. The values shown are for the advised quantities; a quantity you changed is priced on the draft order.
Click Create purchase orders again. QrX makes one draft purchase order per supplier and shows a link to each. Nothing is sent to a supplier: open a draft, check it and send it yourself.
Purchase advice settings
The settings icon at the top right of the Advice tab (only when your role may manage purchasing) opens the settings for your account:
Default method: 1, 2 or 3, used when neither the item nor the supplier has its own method.
Sales window: 30, 60 or 90 days of sales history for the forecast while no horizon is set.
Cover days: how many days of sales an order should cover on top of the lead time.
Forecast weeks: 4, 12 or 52 weeks of sales history, used when a horizon is set here or on the item.
Horizon in days: how far ahead the forecast looks. Empty means lead time plus cover days.
Dropship: lines your supplier ships
A dropship item is shipped by the supplier straight to your customer. You switch it on per item, on the Purchasing tab of the stock item. Orders for such an item are never reserved or picked in your warehouse; their lines appear on the Dropship tab so you can order them from the supplier.
The lines are grouped per supplier. No supplier at the bottom holds lines of items without a dropship supplier; set the supplier on the stock item to order them.
Columns: Order date, Order (click the number to open the Transactions list with that order), Channel, Item, Qty, State and Attention.
States: To order (not on a purchase order yet), Ordered (on a purchase order; its number is shown as a link) and Cancelled.
Create purchase orders: tick the lines to order (or the box of a supplier for all its open lines), click Create purchase orders, choose the warehouse for the purchase order and confirm. QrX makes one draft purchase order per supplier with one line per item and the summed quantity. Check the price on the draft before you send it.
Attention: when a customer order changes after its purchase order was sent to the supplier, the line gets an orange warning with the reason: the order was cancelled, the line was removed, the quantity changed (with the new quantity) or another fulfilment partner took over. Settle this with the supplier first, then click Mark handled (the double check icon) and confirm. A changed quantity then becomes the quantity of the line.
On a purchase order, dropship lines carry a Dropship label. They are never received into stock, they are not part of Receive or Supplier shipped, and they do not count as on order. An orange label on the line tells you how many of its customer orders changed; click it to open the Dropship tab.
Suppliers
Every supplier is one record with its company details, contacts, ordering and payment terms, documents, the items you buy and how it delivers. You find the list on the Suppliers tab of Purchasing and under Settings, Suppliers (with Refresh and New supplier at the top right). Both open the same list and the same supplier, and the back arrow takes you back to the list you came from.
Search by name, e-mail, VAT number or our customer number.
Status filter: All statuses, Active or Blocked. The export uses the same filter.
Columns: Name (with the tags of the supplier below it), Owner (only for fulfilment partners), Status (Active or Blocked), Contact (the primary contact and a phone number), Order e-mail (where purchase orders go), Country, Lead time and Open on order (the units still to come on sent and partly received orders, with the number of open orders below it).
Row actions: click a row or the pencil to open the supplier. Copy to a new supplier opens a new supplier with the same details and an empty name. Delete supplier asks you to confirm; a supplier with open purchase orders cannot be deleted.
Add or change a supplier
Click New supplier.
On the General tab, fill in the Name. On the Ordering tab, choose the Currency: purchase orders for this supplier are always in this currency.
Add what you know on the tabs General, Ordering, Payment and Logistics. A tab with unsaved changes gets a dot, and a tab with a field that needs a fix is marked, so you can find it.
Click Save. Save stores all tabs at once. After the first save the tabs Contacts, Documents, Items and Performance appear.
Without the Manage purchasing permission you can open a supplier, but not change it.
General
Company: the Name you use, the Legal name when the registered name differs, the VAT number, the Chamber of commerce number, the Website and Tags (press Enter after each tag, at most 20; the list shows them under the name). Fulfilment partners also choose under Held for whether it is their own supplier or one they keep for a merchant; this cannot be changed later.
Status: Active (you can order from this supplier) or Blocked (see A blocked supplier below).
Contact details and address: the general Contact email and Phone of the company, the address with the Country, and a Note. Purchase orders go to this e-mail when no order e-mail is set on the Ordering tab.
Contacts
The people you deal with at this supplier, at most 20. Click Add contact and fill in the name, the Role (Sales, Order desk, Accounts, Logistics or Other), the e-mail, the phone and a note. One contact can be the Primary contact: switching it on for one contact switches it off for the others, and the primary contact shows in the supplier list. In each row the pencil changes the contact, Copy to a new contact starts a new one with the same role, phone and note, and the trash icon removes it. Purchase orders already sent are not changed.
Ordering
Currency: the currency of every purchase order for this supplier.
Order e-mail: where purchase orders are sent. When it is empty, they go to the contact e-mail on the General tab.
Order language: the language of the purchase order e-mail and PDF. Account language (as today) keeps the language QrX uses now.
Our customer number: your account number at this supplier. It is printed on the purchase order.
Minimum order value (in the currency of the supplier): a purchase order below this total gets a warning. You can still send it. The warning shows after the draft is saved.
Free shipping from: the order total from which the supplier does not charge shipping.
Order days: the weekdays this supplier takes orders. The Advice tab shows the next order day for the items of this supplier. Empty means any day.
Lead time in days and Advice method (Default, or method 1, 2 or 3 for everything you buy from this supplier).
Payment
Payment terms in days (the days after the invoice date you have to pay, 0 to 365), the Invoice e-mail (where the accounts team of the supplier can be reached about invoices), the IBAN and the BIC. QrX checks the IBAN and the BIC when you save.
Logistics
The Incoterm (EXW, FCA, FOB, CPT, CIP, DAP, DPU or DDP: who pays transport and carries the risk on the way), the Shipping cost per order in the currency of the supplier, and the Default warehouse: a new purchase order for this supplier starts with this warehouse.
Documents
Contracts, price lists and certificates of this supplier. Drop files on the upload area or choose them: PDF, JPG, PNG, WEBP, XLSX, DOCX or CSV, at most 10 MB each and at most 20 documents per supplier. The documents are private: only your team can open them. For each document you see the file, the type, the size, when it was uploaded and by whom, with Download and Delete document. A deleted document is gone for good, so download it first if you still need it.
Supplier items
The table lists what you buy from this supplier: the item, the Supplier SKU, the Supplier barcode, the Price and its currency, Price valid (Price expired or Price not yet valid when the price does not apply today), the MOQ (minimum order quantity), the Multiple, the Unit you order in, the Lead time and whether this is the Preferred supplier of the item.
Add item: search the stock item, then fill in the price per unit (up to 4 decimals), the unit, the minimum order quantity and, if you like, the supplier SKU and lead time. The pencil opens the same form to change an item; the trash icon removes it from this supplier.
Order multiple: order in multiples of this quantity, for example 12 for a box of 12. A purchase order line that is not a multiple shows a warning, and the Advice tab rounds up to it.
Supplier barcode: the barcode on the packaging of the supplier. When it is scanned while receiving, QrX finds the item. It cannot be the barcode, EAN or SKU of another item.
Price valid from and Price valid until: the dates the price applies. Outside them, QrX asks before a new purchase order line uses this price, and the Advice tab shows no value.
Preferred: one supplier per item is preferred. Switching it on here switches it off at the other supplier.
Import CSV: add or update many items at once. Choose a file with the header row
sku,price,supplier_sku,moq,lead_time_days,preferred(only sku and price are required, at most 2000 rows). You can add the columnsorder_multiple,supplier_barcode,price_valid_from,price_valid_until(dates as yyyy-MM-dd); a column you leave out keeps what is saved. Click Check file: QrX shows every row, marks it New or Update, and tells you what is wrong with a row. Fix the file until it is valid, then click Import items. Nothing is saved before that. When the file changes after the check, also when it adds or removes a column, QrX shows "The file or options changed after the preview. Check the preview again.": click Check file again.
Performance
How this supplier delivered between the From and To dates (the last 365 days unless you change them, at most three years):
Orders sent: the purchase orders sent in the range and their value, one value per currency.
Receipts completed: the receipts of its orders completed in the range, and how many of them had an expected date.
On time: the share of those receipts completed on or before the expected date.
Average lead time: the days from sending an order to completing its receipt, next to the lead time set on the supplier.
Open on order now: the units still to come today, and on how many open orders.
Below it, Purchase orders lists every purchase order of this supplier, newest first. Click one to open it.
A blocked supplier
Set the status to Blocked when you no longer want to order from a supplier. It keeps its history, but:
it is not offered for a new purchase order, and the Advice and Dropship tabs cannot create orders for it;
no purchase order can be sent or e-mailed to it, also not again;
orders you already made can still be received, closed or cancelled.
Set the status back to Active to order from it again. On a new purchase order, the default warehouse of the supplier is chosen for you, and a total below its minimum order value shows a warning; you can still send it. The warning shows after the draft is saved.
Stock value
The counters at the top show the value of your stock, one total per currency. QrX never converts currencies or adds them up.
The value of an item is its stock on hand times its Average cost: the average price you paid (the line price after the discount, without VAT), updated every time you receive stock on a purchase order. An item without a priced delivery has no cost and no value yet.
Warehouse (with more than one warehouse): look at one warehouse.
Mixed currencies: an item you bought in more than one currency has no single value, because QrX never converts. Its row shows Mixed currencies instead of a value, it is in none of the totals, and a counter at the top tells you how many such items there are.
Value at date: pick a date to see the stock and its value at the end of that day at the warehouse. The note above the list shows the exact moment that was valued. For a past date the totals per currency are not shown; use Export CSV to total it.
Columns: Item, SKU, Owner (only for fulfilment partners), On hand, Average cost, Value and Currency.
Export CSV: downloads the list for the chosen warehouse and date.
A partner warehouse
When a fulfilment partner stores your goods, Purchasing stays available even when your own warehouse is switched off. You then see Orders, Advice and Suppliers. Dropship and Stock value stay hidden.
When your own warehouse is switched off, the list shows only the partner's warehouses and a new order starts on the first one. Search then finds the items that partner holds for you. When your own warehouse is on, the list groups My warehouses and, under each partner's name, that partner's warehouses. Send works as on any other order. The partner's bell rings. No email goes to the partner, and the partner does not see your prices.
While the partner has not started receiving, you can still change the order and the announced delivery follows. Once the partner opens the receipt, finish that receipt before you announce more. Announce remainder sends what is still open after every earlier delivery is finished. You do not receive the goods yourself: the partner does.
Stock your fulfilment partner holds for you
On the Orders tab, under your own orders, QrX lists purchase orders that partner created for stock you own. You see the number, the supplier name, the warehouse, the state, the expected date and the quantities ordered and received. Prices are not shown, and these rows do not open in the editor.
On the Advice tab QrX advises what to order from the stock that partner holds for you, using your supplier lead times and your cover days. A row without a price cannot be selected. Create purchase orders makes one draft per supplier into that partner warehouse. Nothing is sent until you send the draft yourself.
Under Partner access, Inbound on behalf lets that partner create such a purchase order. It stays off until you turn it on. Receiving an announcement you create yourself does not need this switch.
Who can do what
View purchasing: see the screen, the orders, the suppliers, the purchase prices and the stock value.
Manage purchasing: create, change, send, close and cancel purchase orders, add, change and delete suppliers and their items, create purchase orders from the Advice and Dropship tabs, mark dropship lines as handled, and change the purchase advice settings and the purchasing settings of an item.
Receive stock: needed, together with Manage purchasing, for Supplier shipped and Receive.
Export stock history: needed for Export CSV on the Stock value tab.
Purchase prices and costs are only shown to users who may view purchasing. Other users see the quantities, never the prices.
Export to CSV or Excel
You can export the purchase orders, the purchase advice, the dropship lines, the suppliers and the stock value. Click the Export icon, choose CSV or Excel and click Start export. The export uses the filters you have on the screen and runs in the background, so you can keep working.
The Show your exports icon opens Exports: all your exports, newest first, with more loading as you scroll and a refresh button. When an export is Ready, download the file. A file is kept for 24 hours. An Excel file holds at most 1,000,000 cells: export a larger list as CSV. You can run up to 3 exports at the same time.
You see these icons only when your role may open this list and may also export stock history.
Tips and common questions
"Add at least one line before you send the purchase order.": an order without lines cannot be sent.
"This item is already on the purchase order with this unit.": change the quantity of that line instead of adding the item again.
"This supplier uses another currency.": an order with lines keeps its currency. Remove the lines first, or choose a supplier with the same currency.
"Units were already received on this purchase order or line.": a line with received units, or a line a delivery was created for, keeps its unit, quantity and price and cannot be removed, and such an order cannot be cancelled. Use Close when the rest will not come.
"Too many purchase order emails in the last hour.": QrX sends at most 5 emails per purchase order per hour. Nothing was sent or changed; try again later.
"A receipt of this purchase order is still open.": complete or cancel that receipt in Inbound before you cancel the order.
"Everything on this purchase order is already received or expected on a receipt.": a delivery for the rest already exists. Open it under Receipts.
"This supplier still has open purchase orders.": close or cancel those orders before you delete the supplier.
The price of a new line stays empty: the supplier does not list the item in the order currency. Type the price, or add the item to the supplier first. It also stays empty when the supplier price is not valid today and you chose Type a price.
"This supplier is blocked: the order cannot be sent or e-mailed.": set the supplier back to Active, or cancel the order.
Our reference is refused: another order that is not cancelled already has this reference. Choose another one, or leave it empty for the next number.
The terms cannot be changed: the order was sent with these terms. Copy the order to a new purchase order when the terms must change.
"Someone else changed this in the meantime.": QrX loaded the latest version. Check it and make your change again.
You do not see Purchasing in the menu: it depends on your warehouse plan and your role.
"This warehouse is being merged into another one, so nothing new can be started in it. Finish the switch to Simple stock first, or use the warehouse that stays.": you tried to create a purchase order for a warehouse that is being merged into another one. Click Open stock settings in the message to finish the switch to Simple stock, or use the warehouse that stays.
Need help? Click Chat at the bottom of the Help Center.