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Locations: how this screen works

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Written by Hayko

Locations: how this screen works

Locations are the places where customers can pick up their QrX app orders, for example your shop or warehouse counter. Each location has an address, a pickup switch and weekly opening hours, and belongs to one of your shops (merchant channels).

What you see on this screen

  • Shop selector (top right, only when you have more than one shop): choose the shop whose locations you want to see.

  • Refresh (the round arrows): load the list again.

  • Add location: open an empty form for a new location.

  • The location list: one row per location with Name, Address, Pickup (On or Off) and Today (today's opening hours, Closed, or Closed now when you closed the location for now). The list loads more rows as you scroll.

  • Row actions: the pencil opens the location, the copy icon (Copy location) starts a new location prefilled from this one, and the bin deletes it after you confirm.

  • When the shop has no locations yet, you see No locations yet. Click Add location to create the first one.

  • At the bottom you see how many locations the shop has, for example Locations: 3 / 50. A shop can have up to 50 locations.

Locations belong to the shop owner. Shops that a partner shares with you are not shown here.

Add or edit a location

The title shows New location for a new one, or the location name when you edit. Press Save (top right) to store your changes. When you edit an existing location, the bin next to Save deletes it.

Address

  • Name, Street and number, Postal code, City and Country are required. Address line 2 is optional.

  • Time zone: the opening hours use this time zone.

  • Sort order: lower numbers are shown first in the app.

Pickup

  • Pickup available: customers can choose this location at checkout.

  • Override opening hours: ignore the weekly hours until you switch it off. Then use Closed now: on means closed, off means open, whatever the weekly hours say. Handy for a holiday or a busy day.

Opening hours

One row per weekday. Switch Open on for days you are open and choose the Opens and Closes times (in 15 minute steps). A new location starts with 09:00 to 17:00 on Monday to Saturday and closed on Sunday.

Copy a location

Click the copy icon on a row. A new location opens with the same address, pickup setting and hours, and the name gets "(copy)" added. Change what you need and press Save. The copy starts without an override, and the original stays as it is.

Delete a location

Click the bin and confirm with Delete. The location is removed from the app. Orders that already used it keep their pickup location.

Where are delivery fee and time slots?

Delivery fee, free delivery, minimum order and time slots are set per shop. Open Settings, then Merchant Channels, open your channel and go to QrX Mobile App & Ordering, Delivery & pickup. There, Manage locations brings you back to this screen.

Tips and common questions

  • "Check the marked fields.": a required field is empty, for example "Enter the postal code." Fill in the fields marked in red.

  • "On open days the closing time must be after the opening time.": check the opening hours of each open day.

  • "You reached the maximum of 50 locations.": Add location and Copy are disabled. Delete a location you no longer use first.

  • "Create a merchant channel first.": you need at least one shop before you can add locations.

  • "This location no longer exists. Reload the page.": someone deleted it in the meantime.

  • Need help? Click Chat at the bottom of the Help Center.

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