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Shipping defaults and packing slips per merchant channel

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Written by Hayko

Shipping defaults and packing slips per merchant channel

Each merchant channel can have its own shipping defaults and packing slip settings. Open PortalX, then Settings, Merchant channels, Defaults. Leave a setting empty to keep the current behaviour.

Allowed shipping methods

An empty selection keeps all eligible methods available.

Weight by shipping method

For each parcel, QrX uses the entered weight first, then the weight set for the shipping method, then the channel fallback weight. Parcels above the maximum weight are blocked.

Singles at the packing station

After you scan a single item, QrX uses the single-item shipping method and processes the order automatically. A captured weight always wins. Set the default weight per single item in kg. It must not exceed the maximum parcel weight.

Packing slips

Use the merchant's own design at the packing station. Choose a default packing slip template (an active template that belongs to this merchant channel) and switch on printing the packing slip automatically together with the label. Empty settings keep the automatic printing of the standard slip. Manual printing stays available.

Separate merchant and fulfilment defaults

Merchant channel defaults apply when the merchant packs or ships. A fulfilment partner sets independent defaults for each channel in Settings, Partner Access, Received, Fulfilment settings: allowed methods, the default method, the single-item method and weight, and the fallback and maximum parcel weights. Methods follow the selected label contract. Empty partner settings keep automatic selection and do not inherit the merchant's restrictions. Switching label contracts clears the draft defaults, so choose methods for the new contract before you save.

The partner's packing slip settings are stored separately from the merchant's. The partner's pack station and the partner's PDF previews use the partner's own values and template. Previewing never replaces the archived packing slip that was printed. A captured weight takes priority, and reprints keep the purchased labels unchanged.

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