Privacy and Data Requests
QrX processes personal data to provide payment, support, security, reporting, and compliance services. Data can include contact details, order references, payment status, merchant context, and support conversation information.
Consumer Data
If you are a consumer, QrX may process your email, phone number, name, order reference, payment status, and delivery reference when a merchant uses QrX for Payment On Delivery.
Merchant Data
If you are a merchant, QrX processes business account details, user accounts, transaction data, integration data, support requests, and reporting information needed to provide the service.
Data Rights
Requests about access, correction, deletion, restriction, objection, or portability should be handled carefully. QrX support collects the request type and contact details, and every privacy request is then handled by a person.
Security Reminder
Do not send payment credentials, passwords, full card numbers, API keys, or secret tokens in chat or email.
