Skip to main content

Privacy and Data Requests

QrX processes personal data to provide payment, support, security, reporting, and compliance services. Data can include contact details, order references, payment status, merchant context, and support conversation information.

Written by Hayko

Privacy and Data Requests

QrX processes personal data to provide payment, support, security, reporting, and compliance services. Data can include contact details, order references, payment status, merchant context, and support conversation information.

Consumer Data

If you are a consumer, QrX may process your email, phone number, name, order reference, payment status, and delivery reference when a merchant uses QrX for Payment On Delivery.

Merchant Data

If you are a merchant, QrX processes business account details, user accounts, transaction data, integration data, support requests, and reporting information needed to provide the service.

Data Rights

Requests about access, correction, deletion, restriction, objection, or portability should be handled carefully. Fin should collect the request type and contact details, then escalate privacy requests to a human.

Security Reminder

Do not send payment credentials, passwords, full card numbers, API keys, or secret tokens in chat or email.

Did this answer your question?