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Countries, Languages and Currencies

QrX is built for European Payment On Delivery workflows. Availability can depend on the merchant, country, payment provider, carrier connection, currency, and local payment method support.

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Written by Hayko

Countries, Languages and Currencies

QrX is built for European payment and delivery workflows. The core platform is built and the European network grows connection by connection, so availability depends on the combination of payment provider, carrier, parcel locker network, destination country, currency and merchant setup.

Countries

QrX serves merchants, carriers and consumers across Europe. QrX does not publish one fixed country list, because a route is only available when every part of it is supported: the merchant's payment provider and payment methods, the carrier service and the destination. QrX confirms the supported combination for your business before you start. UPS network coverage alone does not mean QrX Payment on Delivery is available on a route.

Languages

Consumer pages (the payment page, PIN and verification pages, success and receipt pages, and tracking pages) support more than 40 languages. Every consumer page has a language switcher, so the consumer can change language at any time. The first language is chosen from the merchant configuration, the browser or the device.

PortalX, the merchant portal, is available in 15 languages: English, Dutch, German, French, Spanish, Italian, Greek, Polish, Romanian, Russian, Turkish, Chinese, Arabic, Thai and Vietnamese. Arabic is shown right-to-left. The QrX Shopify app uses the same 15 languages.

The Help Center is available in English, Dutch, German, French and Spanish.

Currencies

Transactions carry a currency, and the currencies you can use depend on your payment provider account and QrX configuration. Shipping Platform plan prices are in euro (EUR) and exclude VAT.

Local Payment Methods

Consumers can pay with cards, wallets and local payment methods through the merchant's connected payment provider. Availability depends on the provider, country and merchant setup. Examples:

  • Netherlands: iDEAL where enabled.

  • Belgium: Bancontact where enabled.

  • Across Europe: cards, Apple Pay, Google Pay and bank payment methods where supported.

Why a Country, Currency or Method May Be Missing

A payment option may be missing when it is not enabled for the merchant, not supported by the payment provider, blocked by risk checks, unavailable in the consumer's country, or not supported for the selected currency. A delivery option may be missing when the carrier does not offer that service on the route or it is not configured for the merchant.

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