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Connected apps: how this screen works

H
Written by Hayko

Connected apps: how this screen works

Connected apps shows the AI assistants (for example Claude or ChatGPT) that are connected to your QrX account. You see what each assistant may read, who connected it and when it was last used, and you can stop its access at any time.

What you see on this screen

  • How to connect (top right): opens the QrX page on qrx.eu that explains how to add QrX as a connector in your AI assistant.

  • The list of connected apps: one row per connection. The list loads more rows automatically as you scroll.

  • If you manage the users of your company, you see the connections of everyone in your company. Otherwise you see only the connections you made yourself.

The columns

  • App: the name of the assistant, with the website it belongs to below it.

  • Access: what the assistant may use. You chose this when you connected it. For example Orders, Products, Returns, Insights, Stock and warehouse, Message Centre overview or Message text. Warehouse changes means the assistant may also make warehouse changes, and only after it shows you a preview and you confirm.

  • CRM lets the assistant read the people, companies, deals, tasks and reports of your CRM. CRM changes means it may also create or update them, and only after it shows you a preview and you confirm.

  • Message Centre replies, Return handling, Order tags and Product changes let the assistant reply in conversations, handle returns, change the work tags of orders and take a product offline or set its stock. Each change is shown as a preview first and happens only after you confirm. Orders also covers order details, work tags and delivery exceptions; Insights also covers your plans and usage.

  • Connected by: the QrX user who connected the assistant.

  • Last used: when the assistant last read your QrX data. Not used yet means it never did.

  • Connected on: when the connection was made.

Connect an AI assistant

You connect an assistant from inside the assistant itself, not from this screen:

  1. Click How to connect and follow the steps for your assistant to add QrX as a connector.

  2. The assistant sends you to a QrX page. Sign in with your QrX account if asked.

  3. Check the app name and choose what the assistant may read (and, if offered, whether it may make warehouse changes).

  4. Allow the connection. It now shows up in this list.

Only connect an assistant you started the connection from yourself. If QrX shows Not verified on the connect page, QrX has not checked that app.

Disconnect an app

Click the unplug icon (Disconnect) at the end of a row. A window shows the app, who connected it, its access and when it was last used. Click Disconnect to confirm. The assistant loses access to your QrX data right away. You can connect it again later.

Tips and common questions

  • "No AI assistant is connected yet.": nobody has connected an assistant to your account. Use How to connect to add one.

  • "Could not load connected apps.": the list could not be loaded. Click Try again.

  • "Could not disconnect. Try again.": the connection was not removed. Try again in a moment.

  • Can an assistant ship, pay, refund or delete? No. Assistants can read the data you allowed. With Warehouse changes they can only make warehouse changes that you confirm first.

  • I do not see a colleague's connection: only users who manage the users of your company see every connection.

  • Need help? Click Chat at the bottom of the Help Center.

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