Disconnect (Revoke) a Connected AI App
Every AI assistant you connect to QrX appears in the QrX portal under Connected apps. You can disconnect one at any time. The assistant loses access to your QrX data right away.
Where to Find Connected Apps
Sign in to the QrX portal at portal.qr-x.app.
Go to Settings > Advanced > Connected apps.
The list shows for each connection: the App, its Access (what it may read or change), Connected by, Last used (or "Not used yet") and Connected on.
Who Sees Which Connections
Admins of your account (users who may manage users) see every connection of the account, from every user.
Other users only see their own connections.
How to Disconnect
In Connected apps, find the row of the app.
Click the Disconnect icon (the unplugged plug) on the right of the row.
Check the details in the confirmation window and confirm.
The assistant loses access to your QrX data right away. The message "[app] is disconnected." confirms it. You can connect it again later; you then choose again what it may read and do.
Other Ways a Connection Ends
You sign out on all devices, or your password is reset: all your AI connections are disconnected too.
Your user is deactivated or loses access to the QrX portal.
Changes already made by the assistant stay in place after disconnecting. They remain visible in the Activity Log with "(AI: ...)" after the user's name.
Common Problems
"Could not disconnect. Try again.": check your internet connection and try again.
"No AI assistant is connected yet.": there are no active connections for you (or, as an admin, for your account).
The app still appears in your AI assistant: disconnecting in QrX stops the access, but the assistant may still list the connector. Remove it in your assistant's own settings if you no longer want it there.
When to Contact Our Support Team
If you see a connection that nobody in your company recognises, disconnect it first, then change the password of the user shown under Connected by and contact QrX support with the app name and the connection date.