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Activity Log: how this screen works

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Written by Hayko

Activity Log: how this screen works

The Activity Log is the audit trail of your account: every action your team, your connected apps and QrX take on your data, such as creating a pick list, changing a product or connecting an AI assistant. Use it to find out who changed something and when. You open it from Settings, card Activity Log (only for users whose role can manage channels).

What you see on this screen

  • Back (arrow, top left): returns to Settings.

  • Export CSV: downloads the events that match your current search and filters as a CSV file.

  • Refresh: reloads the list and the counts.

  • Events in range: how many events match, with a small line chart of events per day.

  • Info, Warning, Critical: how many events have each severity. Click one or more to show only those events; click again to turn it off.

  • Top users: the users with the most events. Click a name to search for that user.

  • The event list: grouped by day (Today, Yesterday, then dates), newest first. It loads more events as you scroll.

Find events

  • Search by user, action, entity…: type a name, email, action or the thing that changed.

  • Domains: the area of QrX, for example product, picklist or pack_station. Tick one or more.

  • Actions: the exact action, for example Picklist Created Portal. Use the search inside the list to find one quickly.

  • Date range: the last 30 days by default. Pick a preset or your own dates.

  • Clear all: removes the search, domains, actions and severities and goes back to the last 30 days.

The columns

  • Date: the time of the event. Hover to see the full date and time.

  • User: who did it. A dash means it was done by the system or a connected app.

  • Action: what happened, with the domain below it.

  • Entity: what it happened to (a name or number), with the type below it.

  • Severity: Info for normal actions, Warning for actions worth a look, Critical for the most serious events.

A "N new events" button appears at the top of the list when new events came in. Click it to load them.

See what changed

Click an event to open its details on the right:

  • User, Entity and Domain: who, what and where.

  • Correlation ID: a reference that links events from the same request. Use Copy and send it to QrX support when you ask about an event.

  • Field changes: each changed field with its value Before and After. "No changes recorded." means the action did not change stored fields.

Close the panel with the X.

Tips and common questions

  • "No activity found.": nothing matches. Click Clear all or choose a longer date range.

  • I cannot open the Activity Log: your role needs the permission to manage channels. Ask an administrator in Users and roles.

  • The log cannot be edited or deleted. It is a record of what happened.

  • Need help? Click Chat at the bottom of the Help Center.

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