When a fulfilment partner ships one or more of your sales channels, your warehouse screens adapt. Your own warehouse stays as it is. The partner adds extra numbers, purchasing into the partner warehouse, and, for a simple-stock shop, a lighter warehouse menu.

The warehouse dashboard shows a second number strip under your own numbers. Your own bins, counts, transfers, tasks, team, receipts and purchase orders remain. The partner strip shows announced receipts, receipts the partner is receiving, finished receipts with a difference or damaged units, delivery exceptions, low stock at the partner, and partner backorders. A count of 100 or more shows as 99+.

Announced, Receiving and Discrepancy open Partner access, Inbound. You announce stock there. You do not receive it into the partner's bins. Low stock and Backorders open the read-only partner stock list. History on that list shows the quantity and the document, not the partner's bin or the staff member. Your delivery exceptions, in the warehouse menu, lists orders on your channels that the partner ships when the carrier could not deliver them. Open the order to message the partner.

When your stock level is Simple, a fulfilment partner fulfils a channel and purchasing is on your plan, open Warehouse, Purchasing. Orders go into the partner warehouse, and you see orders, advice and suppliers. A new order uses the partner warehouse. Supplier shipped creates an announcement, which the partner sees in Inbound. A manual announcement under Partner access uses the same inbound list. Your prices stay on your purchase order and the partner does not receive them.

You can also use partner purchasing when your own warehouse stock is Off. You need an active fulfilment partner, purchasing in your plan, and permission to view stock and purchasing. This does not switch on your own warehouse operations.

When your stock level is Simple and every selling channel is fulfilled by a partner, Pack station, Pick lists and End of day leave the warehouse menu, and the phone warehouse hides picking too. Your partner picks, packs and closes the carrier day. You still use partner stock, purchasing into the partner warehouse, delivery announcements and delivery exceptions.

A Full warehouse keeps its own dashboard, stock, history and receive flow, and keeps pick, pack, receive, counts and transfers on the portal and on the phone, as well as purchasing into your own warehouse, dropship and stock value. An order on a channel you granted to a partner leaves your queues. An order on a channel you still ship stays in them.