Warehouse Details, Opening Hours and Staff Skills
Every warehouse in QrX can carry its full master data: the address where suppliers deliver, a contact for carriers, receiving instructions, loading docks, a GLN, receiving and dispatch hours and the days it is closed. You can also record which packing table stands in which warehouse, and which skills and certificates your team holds, such as a forklift licence or ADR. Warehouse stock is part of QrX WMS.
Who It Is For
Merchants and fulfilment partners on Full WMS.
Warehouse leads who set up warehouses and plan who does which work.
Where to Find It
Settings > Warehouse > Warehouses: open a warehouse for its tabs Details, Address and contact and Opening hours.
Settings > Warehouse > Pack station: the warehouse of each packing table.
Warehouse > Team, segment Skills, and Settings > Warehouse > Staff skills: the skills of your team and the skills list.
Address and Contact
Address: street and number, address line 2, postal code, city, region and country. Purchase orders print this address as the delivery address; a new purchase order starts with it.
Contact person, Phone and E-mail: who carriers and suppliers call.
Receiving instructions: what suppliers and carriers need to know when they deliver, for example the gate and delivery times (up to 2,000 characters). They are printed on purchase orders.
Loading docks: how many trucks can load or unload at once.
GLN (optional): the GS1 Global Location Number of the site (13 digits), used in EDI and on pallet labels. QrX checks the last digit.
Press Save at the top to keep your changes.
Opening Hours
On the Opening hours tab of a saved warehouse you set two kinds of hours, in the local time of the warehouse (the time zone on the Details tab):
Receiving hours: when suppliers and carriers can deliver goods.
Dispatch hours: when parcels and pallets are collected. Same as receiving copies the receiving hours.
Per weekday, switch Open on or off. An open day has 1 to 4 time windows in quarter hours (Add a time window). Windows of one day may not overlap, and a window cannot run past midnight. Clear these hours removes the hours of that kind. The hours are information only: nothing is blocked outside them.
Closures
Below the hours, Closures lists the days the warehouse is closed for receiving and dispatch, such as public holidays or a stocktake day. Click New closure, choose the Date and give a Reason (up to 200 characters). Each date can be used once per warehouse. Use the row icons to edit, copy or delete a closure; a deleted closure makes the day open again. Switch on Show past closures to see earlier days too.
Import Warehouse Data
On the Warehouses list, the upload icon Import warehouse data reads a CSV file (comma or semicolon, up to 1 MB and 2,000 rows). Under What to import choose:
Warehouse details: code (required), name, time zone, address, contact, receiving instructions, loading docks and GLN. A known code updates that warehouse; a new code creates a warehouse and needs a name. A column you leave out keeps what is saved.
Opening hours: warehouse, kind (receiving or dispatch), weekday (1 to 7 or mon to sun), opens, closes and closed. One row per time window or closed day. The rows of one warehouse and kind replace those hours, so give all 7 days.
Closures: warehouse, date and reason. A warehouse and date that already exist are updated.
Download the template, choose your file and click Check file. When every row is OK, click Import. Nothing is saved before that, and a warehouse details import is saved completely or not at all. When the import does not go through, QrX says so: nothing was saved, and you can click Import again to retry the same checked file.
The Warehouses list also has an export with the address, contact, receiving instructions, loading docks and GLN of every warehouse.
The Warehouse of a Packing Table
Under Settings > Warehouse > Pack station, edit a station and choose its Warehouse, or No warehouse. The station list shows it. It tells everyone where the packing table stands and is used as its default warehouse; packers still see every order in the pack queue.
Staff Skills and Certificates
Skills help leads give the right job to the right person. They are advice only: an expired or missing skill never blocks work.
Build your skills list: go to Settings > Warehouse > Staff skills (or Manage the skills list on the Skills segment) and click New skill. Start from a suggestion such as forklift, reach truck, order picker truck, ADR, cold store, first aid, value-added services, returns, receiving or packing, or fill in your own Code, Name and Description. Switch on Certificate needed when holders need a certificate note, such as a licence number.
Give skills to people: go to Warehouse > Team, segment Skills, and click the pencil Edit skills on a team member. Choose a skill under Give skill, set Valid until (empty means no end date) and a Certificate note.
Set the person's Home warehouse, the warehouse they normally work in, and click Save next to it.
The Skills segment shows every team member with their home warehouse, skills and end dates. A red pill marks expired skills and an orange pill skills that expire within 30 days. Filter on one skill to see only the people who hold it with a valid date. A skill that is switched off or archived no longer counts as valid; people keep it on their record.
Import skills (the upload icon) reads a CSV with either the Skills list (code and name required; a known code updates that skill) or the Skills of people (user by e-mail or user name, skill code, and optionally the end date, certificate note and home warehouse code). The Export icon gives one row per person and skill, with the end date, whether it is valid, the certificate note and who gave it.
Permissions
View stock: see warehouses, their details and opening hours.
Manage stock settings: change warehouse details, opening hours and closures, and import warehouse data.
Seeing the skills of your team needs permission to view team tasks; changing the skills list and giving skills needs Manage team tasks.
Limits
4 time windows per day; 500 closures per warehouse.
200 skills per account; a skill code has 1 to 30 letters, digits, dash or underscore.
Imports: up to 1 MB and 2,000 rows per file.
Frequently Asked Questions
Does QrX refuse deliveries or orders outside the opening hours?
No. Opening hours and closures are information for your team, suppliers and carriers. Nothing is blocked outside them.
QrX says my GLN is not valid. Why?
A GLN has 13 digits and the last digit is a GS1 check digit. Check the number with the one you got from GS1, or leave the field empty.
Can a person without a valid skill still do the work?
Yes. Skills are advice for leads. They never block a pick, a put-away or any other task.
My warehouse import failed. Was part of it saved?
No. A failed import saves nothing. QrX shows "The import did not go through and nothing was saved. Import again to retry this file." Click Import again; when the file or the warehouses changed in the meantime, check the file again first.
When to Contact Our Support Team
Contact QrX support when a warehouse import keeps failing although the file matches the template, or when you need Full WMS in your plan. Include the warehouse code, the file and a screenshot of the check result.