Counting keeps your stock numbers equal to what is really on the shelf. QrX lets you count one item, a few locations every day (cycle counting) or the whole warehouse at once (a full stocktake). Small differences are booked automatically; larger ones wait for a team lead to approve. You can keep picking and packing while you count. Warehouse stock is part of QrX WMS.

Without the module, users with the permission Approve stock counts still see Warehouse > Counts with only the Review part, to approve differences from item counts.

A location can only be in one open count at a time. If you choose a location that another open count still has to count, QrX shows "A location you chose is already in another open count. Finish or cancel that count first." Finish or cancel that count first, or leave the location out.

Blind counts. Cycle counts and stocktakes are blind by default: counters without the permission Approve stock counts do not see the expected quantity, so they count what is really there. Counting one item is never blind.

Containers (pallets, crates, roll cages) are counted too. In a cycle count you choose them in the Locations picker, in their own group. A full stocktake counts every active container after the bins. On the count screen a container carries the tag Container. See "Containers: Counting Them and Replenishing From Them".

After you submit, every difference within your auto-apply limit is booked right away as a Count difference. Larger differences go to Review. The count shows which lines were booked and which wait for approval.

A count that has not been submitted can be cancelled with Cancel count. Nothing is booked for it.

You do not have to stop picking or shipping during a count. QrX remembers the moment each line was counted. Orders that ship from that location afterwards are not seen as a counting difference, so the correction is always right. While a location is being counted, QrX prefers other bins with the same item when it takes stock for shipped orders.

If a later count already corrected the same bin, an older line that still waits for review is closed as Superseded. Nothing is booked for it, so the bin is never corrected twice, and you do not need to do anything with it.

A count never includes units that were already picked into a tote; count what is in the bin. When a location has units reserved for an open pick list, its differences are never booked automatically: they wait in Review, even when they are within your auto-apply limit. When a supervisor marks a short-picked item as Not found at the pack station, QrX starts a count for that bin by itself.

In Settings > Warehouse > Stock, on the Rules tab, set Auto-apply count differences up to (units): a difference of at most this many units per line is booked when the count is submitted. Larger differences wait for approval. With 0, only exact matches are booked automatically and every difference goes to Review.

Warehouse > Counts > Review lists every line waiting for approval: count, location, item, expected, counted, the difference (plus or minus), who counted it and when it was submitted. Select lines and:

A count is done when no line is waiting for review.

Nobody approves their own count. The setting "Another user approves count differences" on the Rules tab of Settings > Warehouse > Stock is on by default. A line you counted yourself shows the pill Counted by you and cannot be approved by you: another user with the permission Approve stock counts approves it. Differences that are booked automatically within your auto-apply limit are not affected.

When you approve or reject a difference you can choose a reason from your count difference reasons. A reason can ask for a note and photos; they are kept on the count line.

Approving or rejecting on the phone is safe to repeat: when the connection drops after you tap Approve or Reject, the app sends the same decision again and QrX answers with the decision it already booked. Nothing is booked twice and no line is skipped by mistake.

A count plan creates cycle counts for you. Open Settings > Warehouse > Count plans and create a plan with:

Every run counts the locations that were counted longest ago first. A plan does not start a new count while its previous count is still open. On the count plans page, Run now starts a count at any moment, and Preview next run shows the first locations of the next run.

Count plans include containers: the scopes All locations and ABC take them along, and with Locations you can choose them. The scope Zones never includes containers.

No. QrX corrects each line against the stock at the moment it was counted, so orders that ship in the meantime do not create false differences.

The count is blind and you do not have the permission Approve stock counts. Count what you find; a team lead reviews larger differences.

Another open count still includes that location. Finish or cancel that count, or start your count without the location.

Nothing. A later count already corrected that bin, so the older line was closed without booking.

It is larger than Auto-apply count differences up to (units) on the Rules tab of Settings > Warehouse > Stock. A user with Approve stock counts approves or rejects it.

Contact QrX support when a count cannot be submitted although every location is counted, when an approved difference does not change the stock, or when you need the Stock counts module in your plan. Include the count number (for example CT-42) and a screenshot.