CRM calendar sync, booking pages and private meetings
Open the calendar at https://portal.qr-x.app/crm/calendar and choose Sync & booking. This article explains how your calendar stays in sync with Google, who can see what, and how booking pages work.
Sync and booking
Click Sync & booking. Under My calendar you connect your own Google Calendar (you are sent to Google to approve access). Sync works both ways within seconds: meetings you create here appear in Google, and changes or cancellations in Google appear here. Colleagues see only when you are busy, never the details of private meetings or private Google events. Under Booking pages you create a public page where people pick a free time. Times that clash with your meetings or busy Google events are never offered, and the guest receives a calendar invitation. Copy the link with the copy button, or switch a page off with its toggle. Use the pencil on a page to change its days, hours, time zone, buffer and minimum notice.
Busy, private and log-only meetings
In the meeting form, Show me as sets Busy or Free, and Visibility sets Default, Public or Private. A private meeting appears to colleagues as a plain Busy block; only you and the people you invite can open it. With Google connected, Send invitations controls whether Google emails the attendees: switch it off to log the meeting without inviting anyone. Add a Google Meet link creates a video call on the Google event.
Share your calendar
Click Share calendar to choose who sees your calendar. Under Everyone else pick a level for every colleague you have not named. Under People add colleagues one by one and give each a level: Hidden, Busy only, Can see details or Can edit. Private meetings stay a plain busy block for everyone who is not invited. Colleagues without team calendar access can only open calendars shared with them by name, using the people picker above the calendar.
How booking works
Click New booking page, enter a name and a link name, then set the duration, available days and hours.
Copy the link and share it. Guests pick a day and a time, enter their name and email and confirm.
The meeting appears on your calendar and in Google, and the guest receives a calendar invitation.
Common problems
Connect is disabled. Google access is not set up for your environment yet. Ask your QrX administrator.
A time I expected is not offered. It clashes with a meeting or a busy event in your Google calendar, is outside your available days and hours, or is closer than the minimum notice.
A change in Google does not show. Wait a few seconds and refresh. If the connection shows an error, disconnect and connect again.
Colours per person
When you show more than one person's calendar, every item gets that person's colour and name, so you see at a glance whose calendar it belongs to. The Colours row above the calendar lists everyone on screen: click a name and pick a colour, or choose Use automatic colour. The colours you pick only apply on your screen; colleagues do not see them.
Recurring meetings
Meetings that repeat in Google Calendar show Part of a recurring series in their details. When you save or delete one, choose This occurrence, This and following or All occurrences. A change to the time, title, location, description or attendees is applied to the occurrences you choose, in Google as well. All occurrences covers the meetings of the series that are on your calendar.
When to contact QrX support
Contact QrX support if a booking succeeded for the guest but no meeting appears on your calendar, or if Disconnect did not clear your connection.
